Thank You for Shaping DynamicsCon 2025!

Agenda

We're thrilled to unveil this year's conference agenda, featuring over 350 outstanding educational sessions crafted by our incredible community members. Your contributions make this event truly exceptional! Please note, sessions below are subject to change.

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7:30 AM - 6:25 PM

Registration Open

Grand Ballroom Foyer

8:00 AM - 4:30 PM

Partner Marketing Event

Regency Ballroom C-West Tower

Join top experts from the Microsoft Business Applications ecosystem for an exclusive Partner Marketing Event at DynamicsCon. Gain valuable insights into marketing strategies driving success in the Dynamics and Power Platform channel, explore exclusive data on buyer behavior and effective sales tactics, and learn how VARs and ISVs can maximize their partnerships. Click the Partner Marketing Event tab on the menu to learn more! PLEASE NOTE: This event is ticketed separately from DynamicsCon!

4:30 PM - 6:30 PM

Exhibit Hall Open

Riverside Exhibit Hall

4:30 PM - 6:30 PM

Welcome Reception

Riverside Exhibit Hall

7:00 AM - 8:30 AM

Breakfast & Sponsor Mingling

Riverside Exhibit Hall

7:00 AM - 7:45 PM

Registration Open

Grand Ballroom Foyer

8:30 AM - 9:30 AM

General Session

Grand Ballroom-East Tower

All Levels

Dynamics User Group (DUG)

Dynamics User Group (DUG)

"Dynamics User Group (DUG) is a user and partner community, independent from Microsoft, focused on personal and professional growth for Microsoft Dynamics 365, Dynamics GP, and Power Platform professionals. Through our FREE membership, we empower everyday users, administrators, developers, and partners with the tools and information required to excel in their professions. Tools like online discussion forums, live and virtual events, educational videos on our YouTube Channel, and local Meetups to give our community the super-powered resources they need to succeed."

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9:45 AM - 10:45 AM

Business Central Financial Reporting

Regency Ballroom A-West Tower

Business Central
Functional Beginner

Tanya Henderson

This session will show you all the features of the financials in BC. We will walk through rows, columns, budgets, exporting and analysis views for those extra dimensions. Come learn all the tips for creating financials in BC.

Functional Topics: Finance

Tanya Henderson

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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9:45 AM - 10:45 AM

2025 Training for New Microsoft Dynamics 365 Business Central Users

Regency Ballroom B-West Tower

Business Central
Functional Beginner

Holly Kutil, Claude Rustom, and Kristina Dornak, CPA

Training for New Microsoft Dynamics 365 Business Central Users Join us for an engaging 1-hour session designed specifically for new users of Microsoft Dynamics 365 Business Central. This presentation will give you the skills and insights needed to navigate and utilize Business Central effectively. Discover how to manage your daily processes seamlessly, while integrating with other powerful Microsoft tools like Outlook, Excel, Teams, and SharePoint. Learn best practices, tips, and tricks to streamline processes, make smarter decisions, and drive business growth. Don't miss this opportunity to empower yourself and your team with the knowledge to unlock the full potential of Business Central. See you at the Dynamics User Group Conference!

Functional Topics: Fundamentals

Holly Kutil

Greetings! I'm passionate about people and the connections that shape our lives. I believe each interaction is an opportunity for meaningful relationship-building. As a Virtual CIO, Functional Consultant, and Account Manager, I help companies elevate their operational, financial, and technological processes using Microsoft Dynamics NAV and Business Central ERPs. Let's connect, collaborate, and explore the endless possibilities of growth and success together. #CustomerSuccess #RelationshipsMatter #MicrosoftDynamics #ERPExpertise #Empowerment

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Claude Rustom

Senior Application Consultant at Innovia Consulting Experienced Senior Consultant (17 years of Experience in Implementing ERPs) with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Requirements Analysis and Project Management.

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Kristina Dornak, CPA

Over the last decade, Kristina has built a career rooted in finance and accounting leadership with a demonstrated passion for revitalizing business practices and optimizing workflows. Known for her ability to untangle processes and discover inefficiencies, she has made significant contributions to the technological landscape of various companies. With insatiable business curiosity, Kristina will boldly push boundaries to achieve remarkable results.

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9:45 AM - 10:45 AM

Copilot in Business Central—What You Need to Know and How to Use It!

Regency Ballroom C-West Tower

Business Central
Functional Intermediate

Shawn Dorward

Join me for this session where we are going to cover all the functionality of Copilot within Business Centra. how to use it and WHY you SHOULD be using it - in true fashion, we will also cover LifeHacks on how you can go beyond functionality and make the most out of this UI for AI!!

Functional Topics: Finance

Shawn Dorward

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

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9:45 AM - 10:45 AM

Breaking into the Benefits of Telemetry for BC

Regency Ballroom D-West Tower

Business Central
Functional Intermediate

David Laster

This introductory session will cover how and where to get started with BC Telemetry reporting with Power BI. We'll view reports and discuss key approaches to uncovering helpful information living inside BC that will help administrators, implementation specialists, and developers understand more of what is happening inside the system.

Functional Topics: Fundamentals, Optimization, Reporting

David Laster

Business Central | Dynamics GP | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert Summit Legend BC/NAVUG All-Star Microsoft MVP https://www.thedynamicsmindset.com/

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9:45 AM - 10:45 AM

Making Sense of the Changes in BC Permissions—Are They Really Better?

Acapulco-West Tower

Business Central
Functional All Levels

Cynthia Priebe

Learn how security groups and the new capabilities with composable permission sets impact what can be done with permission setup in BC. Is the permission recorder obsolete? Why would I want to make a flat copy of a permission set? How do I understand what the 2024 Wave 2 Update (BC 25) did automatically when it removed my User Groups? These questions and more will be answered during this session. And as a bonus, gain insight into how to work through a permission project and a tool that may just make the whole thing a lot easier.

Functional Topics: Fundamentals, Optimization

Cynthia Priebe

When it comes to solving tough problems, Cynthia Priebe is a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of all things BC, Cynthia enjoys Sharing the Righter Way™, of frequently more than one, to work in BC! A frequent presenter, published author, Microsoft MVP, Certified Trainer & BC Functional Consultant. Cynthia shares her knowledge in ways that make the complicated understandable. Cynthia has helped 100's of companies to improve their processes and their system utilization using the standard functionality in BC.

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9:45 AM - 10:45 AM

Optimizing Pro-Serve Organizations with D365BC: A Live Guide

Hong Kong-West Tower

Business Central
Functional Beginner

Tasha Anspach

In this session, we will explore how D365 BC can transform the operations of professional services businesses. Whether you’re managing projects, tracking billable hours, or handling client invoicing, Business Central offers a comprehensive suite of tools to streamline your project processes and enhance productivity. This session will not only cover what you can do, but also the limitations. Join us for a practical demonstration that will equip you with the knowledge to leverage Business Central for your professional services business. Whether you’re new to Business Central or looking to deepen your understanding, this session will provide valuable insights and actionable strategies.

Functional Topics: Project Management

Tasha Anspach

Tasha Anspach is a distinguished consultant with a deep acumen in D365 Business Central & Power Platform. Drawing from her experience in Dynamics SL support, ISV assistance, and crafting solutions for multifaceted industry scenarios, Tasha guides businesses towards transformative success. She is not only a beacon of sales and technological expertise but also harbors a whimsical passion for unicorns, symbolizing her unique approach to business solutions. Tasha champions organizations to realize their fullest potential through technology.

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9:45 AM - 10:45 AM

What's New in Dynamics 365 Finance

Grand Ballroom J-East Tower

Finance ∓ Supply Chain
Functional All Levels

Brian King (DYNAMICS) and Rachel Profitt

In this session we will cover features that have been added to Dynamics 365 Finance. We will also cover features that are planned for Dynamics 365 Finance.

Functional Topics: Finance

Brian King (DYNAMICS)

Brian is a Principal Product Manager on the Dynamics 365 Finance team at Microsoft. He has 24 years experience in Finance.

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Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and piecing things together. Rachel is a Principal Program Manager responsible for Business Process Excellence, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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9:45 AM - 10:45 AM

What's New in Supply Chain Management

Grand Ballroom I-East Tower

Finance ∓ Supply Chain
Functional All Levels

Nicole Joyce

This session will include an overview of the latest features released in Dynamics 365 Supply Chain Management, including the latest AI Copilot innovations.

Functional Topics: AI, Fundamentals, Inventory Management, Manufacturing, Sales & Marketing, Supply Chain

Nicole Joyce

Nicole is a Principal Solution Architect on the FastTrack team at Microsoft. She has 15+ years of experience in Supply Chain Management and is especially passionate about all things related to Warehouse Management!

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9:45 AM - 10:45 AM

Mastering Production Plans with Routes and Resources

Grand Ballroom GH-East Tower

Finance ∓ Supply Chain
Functional Intermediate

Jonathan Anderson

This session will describe the utilization of routes and resources/resource groups within D365 including the use of time and capacity based resource setup. A review of the assignment of resources to routes will be review allowing users to optimize how resources are assigned with primary and secondary resources. The course will conclude with a review of MRP output from planning optimization for resource consumption.

Functional Topics: Manufacturing

Jonathan Anderson

Director of Solution Architect with over eleven years experience in Dynamics AX2009, AX2012 and D365FO. With more than 10 years of engineering experience, Jonathan’s architectural and consulting practices are influenced by his background in controlled environments, where compliance, process, and quality are core principles. Jonathan is a 3 time recipient of the Microsoft FTRSA award due to his streamlined solutions. Jonathan has designed solutions for a wide range of industries, with a focus on minimizing customizations to take advantage of core functionality.

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9:45 AM - 10:45 AM

One Dynamics One Platform: Journey in Motion

Grand Ballroom MN-East Tower

Finance ∓ Supply Chain
Technical All Levels

Saurabh Kuchhal

In this session, we'll be presenting the One Dynamics One Platform vision and the latest updates on new features under the convergence that focuses One Admin, One Developer, One User and One Insights persona. One Dynamics One Platform focuses on the convergence of finance and operations apps with Microsoft Dataverse and enables customers to take full advantage of Power Platform with each finance and operations app environment. These features improve the development, administration, and user experiences by removing barriers, tightening integrations, and enhancing cross-platform capabilities.

Technical Topics: App Development, Dataverse, Implementation, Integration, Reporting

Saurabh Kuchhal

Experienced Microsoft Dynamics professional with 20+ years of experience (including Dynamics AX/F&O, CRM/CE, and Power Platform) in building/designing highly customer obsessed solutions. I believe in building credibility by hard work, authenticity, and trust.

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9:45 AM - 10:45 AM

Getting Started with AI

Grand Ballroom L-East Tower

Finance ∓ Supply Chain
Functional Beginner

Michael Simms

Where do I start? That is a common question asked when it concerns AI. This session will help you to understand the many options available when it comes to Artificial Intelligence and how to harness them within your organization. We will discuss Large Language models as well as traditional Machine Learning models. During this session, you will learn: What AI is Why and how could you use it AI scenarios and use cases How to get started

Functional Topics: AI, AI + Automation, Azure, Fundamentals, Other, Thought Leadership

Michael Simms

A seasoned technical manager with significant experience in SQL Server, Azure Data Tools and AI, Power Platform, as well as Microsoft Dynamics AX & F&SC. I have been at the leading edge of these technologies for over three decades. I have had the opportunity to architect and implement several projects in the Dynamics AX/F&SC and data space and have assisted in or been the principal in the go-live to Microsoft AX for several clients.

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9:45 AM - 10:45 AM

Turning Setbacks into Comebacks: Project Recovery 101

Grand Ballroom K-East Tower

Finance ∓ Supply Chain
Functional Advanced

Miroslav Panevski

Can there be a project success after failed implementations and bad divorce from the implementation partner ? Is this a myth or a possibility ? I would showcase real live examples and strategies to overcome failed ERP implementations. The session will be covering People and Change Management activities and strategies focused on how to build a strong and motivated Project team and gain the acceptance and trust from the End users. The audience will get a deeper insight in how to manage and overcome setbacks, road blocks, challenges, lack of motivation and client mistrusts to achieve a Project success. Proving that that even after a bad divorce you can create a Partner/Client Relationship based on quality, trust and mutual respect.

Functional Topics: Project Management

Miroslav Panevski

Miroslav Panevski is a seasoned project manager specializing in large-scale ERP projects and program implementations. Renowned for his adaptability, leadership, and problem-solving skills, Miroslav has successfully led ERP implementations, Agile transformations, managed large teams, and recovered complex projects across various industries for over 15 years. His expertise spans traditional project management, Agile methodologies, Dynamics 365, and more, making him a versatile and highly skilled professionaL.

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9:45 AM - 10:45 AM

AppSource, Power Platform, Custom DEV in that Order?

Crystal Ballroom A-West Tower

Power Platform
Functional Beginner

Shannon Mullins and Tonya Bricco-Meske

When tailoring, extending or building applications the suggested approach from Microsoft for D365 BC is AppSource, Power Platform and then custom DEV. How typical is this? Is this working for common scenarios? Are you asking yourself the question on which should I choose? Why should you even consider multiple avenues for addressing business requirements? Join us to hear about numerous scenarios where a decision has been made one way or the other. Hear from others on what has been working for them and what they believe is common practice. And have your chance to express what has been working for you and your projects!

Functional Topics: AP/AR Automation, Finance, Fundamentals, Optimization, Other

Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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Tonya Bricco-Meske

Tonya is an accomplished developer specializing in the creation of tailored solutions for Microsoft Dynamics 365 Business Central and Dynamics NAV. Her expertise encompasses designing and implementing customizations, seamlessly integrating systems through APIs, harnessing the power of the Power Platform, and crafting insightful reports.

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9:45 AM - 10:45 AM

60 Tips in 60 Minutes

Michigan 1ABC-East Tower

Power Platform
Functional Beginner

Heidi Neuhauser and Kylie Kiser

Your favorite fast-talking MVP duo will rattle off as many tips as we can fit in our time! We’re talking about tools, best practices, tips and tricks for Dynamics 365, Power Apps, and other Power Platform tools! We will also be using a Power App to randomly select our tips from a bank of over 150! This means you can only see these tips here! Let’s see if we can get through all 60 or maybe even more!

Functional Topics: Other

Heidi Neuhauser

Heidi Neuhauser is the Vice President at Reenhanced. She is a Microsoft MVP for Business Applications and is passionate about user adoption, out-of-the-box configuration tools, Dynamics 365 and the Power Platform.

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Kylie Kiser

Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging, presenting, and hosting events. Kylie is a Solution Architect at RSM Canada, specializing in large enterprise projects for Dynamics 365 and the Power Platform. She is also a Microsoft Business Applications MVP! Based in Canada, Kylie plays a key role in advancing RSM Canada's practice, helping organizations harness the power of AI Builder and low-code artificial intelligence to drive innovation and efficiency.

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9:45 AM - 10:45 AM

Harnessing Hidden Potential in Power Query

Plaza Ballroom-East Tower

Power Platform
Technical Intermediate

Dominick Raimato

Many of us have heard that we should be performing as many transformations upstream when using Power Query. While this is a noble cause, it is not always practical. For many, Power Query is a tool that can help extract data from different sources that might not be within our control. The result requires you to leverage Power Query for your transformations. But with a few adjustments, you could end up getting the most out of the tool. In this session, we will explore some of the hidden secrets of Power Query that can transform how you manage data in Power BI. We will explore how to manipulate data connections, aggregate data, merge/append queries, create dimensions, invoke custom functions, and manage queries with parameters. We will even dive into how to modify some of our transformations within the advanced editor by writing a few lines of code. We will also explore some best practices to help optimize our queries.

Technical Topics: Reporting

Dominick Raimato

Self-identified as a data nerd, Dominick Raimato has had a huge passion for identifying insights and building solutions. You never know what kind of data projects he might be working on such as tracking temperature and humidity trends in his house to building a database of property assessments to make sure his house is in line with other properties to avoid overpaying taxes. Passionate about people, Dominick strives to create solutions that not just help achieve business objectives, but also make people’s lives better.

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9:45 AM - 10:45 AM

Bridging Business Insights: Dynamics 365 Meets Microsoft Fabric for Next-Level Analytics

Michigan 2-East Tower

Power Platform
Technical Intermediate

Alicia Tapia

Are you ready to transform your Dynamics 365 data into actionable insights? In this session, we will explore how to integrate Dynamics 365 with Microsoft Fabric to unlock the full potential of your business data. You’ll learn how to connect, analyze, and visualize data across your organization seamlessly, combining the power of Dynamics 365's operational capabilities with Fabric's advanced analytics. We will dive into practical use cases, including creating a unified data lake, enabling real-time analytics, and driving predictive insights—all using Fabric’s tools like Dataflows Gen2, Synapse Real-Time Analytics, and Power BI. This session will showcase step-by-step demonstrations, tips for optimizing performance, and best practices for building a robust analytics pipeline.

Technical Topics: AI, Azure, Implementation, Reporting

Alicia Tapia

I am a Dynamics 365 CRM Lead/Architect with a strong track record of successfully driven implementations. My experience spans multiple industries working with Microsoft CRM and financial services ERPs. I am recognized for a relentless focus on value creation by ensuring innovative solutions in a collaborative team environment. I bring a solution-oriented focus, a direct result of my ability to leverage strong analytical and conceptual skills honed across prior work experience in engineering, finance/strategy.

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9:45 AM - 10:45 AM

Get Started with Copilot Studio

Randolph 2-East Tower

Power Platform
Technical Beginner

Sharon Weaver

Copilot Studio empowers teams to quickly and easily create powerful bots using a guided no-code graphical experience - all without the need for data scientists or developers. Do you want to learn how to augment your support staff with bot technology that can handle simple requests and frequently asked questions? Give people access to the help they need, 24/7. Automate frequently asked questions and common business processes for HR, service desks, and more. This session will walk you through the basics of Copilot Studio and how to create your first chatbot!

Technical Topics: AI, AI + Automation, App Development, Dataverse, Fundamentals, Implementation, Integration, Microsoft Teams, Optimization, User Adoption

Sharon Weaver

Sharon Weaver is founder and CEO of Smarter Consulting, a consulting company built on diversity, inclusion, and opportunity. As a Microsoft RD, MVP, MCT, and Productivity Expert, she blends her expertise in software development, business analysis, project management, and Agile with a degree in Developmental Psychology and a Six Sigma Black Belt. Sharon excels at solving technical and process challenges, driving change, and empowering clients through training and education. An active community leader, she speaks globally and organizes events like CollabCon and the KC M365 User Group.

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9:45 AM - 10:45 AM

How to Build a Lasting In-house D365 Expertise in Your Organization

Columbian-West Tower

Cross Product
Functional Intermediate

Beau Schwieso and Elif Item

Building and maintaining a robust in-house D365 expertise is key to leveraging the full potential of the platform while reducing long-term dependence on external consultants. In this session, we will explore actionable strategies for developing a sustainable D365 knowledge base within your organization. Attendees will learn how to build a culture of continuous learning, create a practical and scalable training program, and retain top talent to ensure their organization remains competitive and capable of navigating D365’s evolving capabilities. Real-world examples and best practices will be provided to equip organizations with the tools to foster in-house D365 excellence.

Functional Topics: Finance, Fundamentals, Supply Chain, Thought Leadership

Beau Schwieso

With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.

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Elif Item

Elif Item is a passionate advocate for training, a product expert in D365 space, an accomplished instructor in the classroom and online. She is an MCT (Microsoft Certified Trainer) and MVP (Microsoft Most Valuable Professional) and the CEO and founder of Item by Item.

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9:45 AM - 10:45 AM

From Concept to Creation: Building Better Power Apps

Crystal Ballroom B-West Tower

Power Platform
Technical Beginner

April Dunnam

Take your Power Apps from concept to creation faster than before with this tip-filled session. You'll learn how to prompt your way to powerful apps, explore how to create streamlined user experiences with modern controls, how to share and reuse your code with YAML and much more! Learn how to turn your ideas into reality with practical tips and real-world examples.

Technical Topics: App Development

April Dunnam

April Dunnam is a low-code luminary, leveraging her background in .NET and SharePoint development to illuminate the low-code landscape. With a knack for simplifying intricate concepts, her mission is to empower others to create low code solutions without barriers. As a Principal Power Platform Advocate at Microsoft, she crafts user-friendly Power Apps, pioneers prompt libraries, builds AI powered experiences in Copilot Studio, and orchestrates seamless workflows with Power Automate.

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9:45 AM - 10:45 AM

5 Ways to Leverage Power Pages VS Code Copilot to Increase Productivity

Crystal Ballroom C-West Tower

Cross Product
Technical Intermediate

Victor Dantas

This session highlights five key ways to boost productivity with Power Pages and VS Code Copilot: Streamline Liquid templating using AI-driven suggestions. Speed up JavaScript development, including form validation. Get deeper insights into JavaScript for troubleshooting and customization. Seamlessly integrate HTML with Bootstrap for responsive designs. Simplify Power Pages web API calls for better external integrations. Mastering these techniques will help attendees maximize the potential of Power Pages with Copilot.

Technical Topics: AI + Automation, App Development

Victor Dantas

Victor Dantas, a Microsoft MVP with over 25 years of experience in digital transformation, is the founder of Eyedeas Inc. He helps businesses boost productivity with Power Platform services and shares his expertise as an international speaker, inspiring the tech community.

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9:45 AM - 10:45 AM

Fabric Fast Track End-to-End Implementation in 60 Minutes

Toronto-West Tower

Cross Product
Functional All Levels

Belinda Allen

Join me for an exhilarating live session where I will implement a complete Fabric solution from start to finish in just 60 minutes! Watch as I navigate through the entire process, from setting up the Workspace to creating a comprehensive Power BI Report. Highlights of the session include: • Live Implementation: Witness the step-by-step creation of a Fabric solution in real-time. • Experienced Insights: I will provide detailed explanations and invaluable tips throughout the session. • Interactive Learning: Gain practical knowledge and see best practices in action. This session is packed with information and insights that will leave you amazed. Don’t miss out on this opportunity to enhance your skills and knowledge in Fabric implementation. Get ready to be astounded!

Functional Topics: Azure, Reporting

Belinda Allen

Belinda Allen is a Microsoft Most Valuable Professional (MVP) for Power BI. Belinda is also a Microsoft Certified Trainer (MCT), Speaker, and the Co-Author of 2 books on Business Intelligence and Microsoft Dynamics GP. Belinda focuses on Microsoft Fabric, but is still working with the Microsoft Power Platform, happily wearing the title #CitizenDeveloper. Being the Director of Enablement for iLink Digital, Belinda daily focuses on her personal mission statement, “To Improve the Lives and Success of my customers and partners.” https://www.MsBelindaAllen.com https://www.ilink-digital.com

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9:45 AM - 10:45 AM

Minimizing Customizations in Dynamics Finance & Supply Chain

Gold Coast-West Tower

Cross Product
Technical Intermediate

Jason Greene

With Dynamics 365 Finance and Supply Chain, Microsoft has enabled a very robust platform and development suite to achieve any business scenario. Microsoft has now also built an all-encompassing Power Platform stack to allow even more robust and scalable solutions. This session will dive into the experiences we have done and how to "Decide On" if the customization should be done in D365 Finance and Supply Chain or with the Power Platform suite. There are key indicators and business scenarios that we will discuss from experience that will make it very clear how this can be done successful

Technical Topics: App Development, Optimization

Jason Greene

25+ years working with AX/D365. 700-level certification - will fill in more later, has a degree in nuclear engineering but found his passions in software!

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9:45 AM - 10:45 AM

D365 Data 101

Water Tower-West Tower

Cross Product
Functional Beginner

Lenore Flower

Working with data in D365 applications gets a lot easier once you know what’s going on under the hood. While most users don’t need a developer-level knowledge of D365’s data infrastructure, everyone benefits from understanding how the data infrastructure that supports each D365 application works together. This low-jargon tour of how D365 data flows from your fingertips to underlying data models (and back!) will help you better understand both how and why D365 systems work the way they do. Learn the underlying data anatomy of each “family” of D365 applications, including how that logic defines your options for integration with other tools, such as Fabric and the Power Platform. Leave this session ready to work with your D365 app of choice with less frustration, greater understanding, and more success!

Functional Topics: Fundamentals

Lenore Flower

Lenore Flower (MBA, MCT) is the owner of Data Plumber, LLC, a training and consulting business dedicated to helping companies build up their staff’s capacity in tandem with their Microsoft-based data infrastructure. An unapologetic generalist, Lenore loves helping others overcome intimidating concepts in data engineering and business intelligence, so they may maintain their organization’s systems independently and with confidence. While her technical “home base” is Power BI, she has experience working with SQL, Azure, Fabric, and D365 F&O—and a soft spot for paginated reports.

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9:45 AM - 10:45 AM

Become the Ultimate Seller with Dynamics 365 Sales

Roosevelt 3AB-East Tower

Customer Engagement
Functional Beginner

Dian Taylor

Get ready to upgrade your sales game and discover your inner superhero with Dynamics 365 Sales! In this session, I'll discuss the most important features of Dynamics 365 Sales, I might even introduce you to my friend Copilot inside D365 Sales! Think of this session as 'Avengers Assemble' but for sales teams! Whether you're a sales newbie or a seasoned pro, I guarantee that you'll leave this session feeling like you can conquer any sales quota with your new superpowers. So put on your cape and join us for an hour of fun and practical tips to help you become the superhero of your sales team!

Functional Topics: Sales & Marketing

Dian Taylor

Dian Taylor is a 5x Microsoft MVP and Dynamics 365 (CRM) Presales Director at RSM. She is a seasoned Consultant specializing in D365 (CRM) since 2011. Dian has been involved in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors. D365-CE modules: Sales, Custer Service, Field Service, Project Service Automation & Omnichannel for Customer Service. Besides Dynamics 365, Dian works with Power Platform components like Power Automate, Copilot Studio, etc. She has also created several courses on LinkedIn Learning.

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9:45 AM - 10:45 AM

Improving Customer Service with Copilot Agents and D365 Contact Center

Randolph 1AB-East Tower

Customer Engagement
Technical Intermediate

Pat Petersen

Dynamics 365 Contact Center and Copilot Agents represent the future of customer service, offering a transformative approach that blends human intelligence with AI. By leveraging these technologies, businesses can enhance their customer interactions, streamline operations, and achieve sustainable growth. This session will provide a comprehensive understanding of how to create an Agent within the Dynamics 365 Contact Center. Join me to explore the innovative features, real-world applications, and best practices for implementing and maximizing the benefits of this powerful combination.

Technical Topics: Implementation, Integration, Microsoft Teams, Other

Pat Petersen

Pat Petersen is a Director at RSM US LLP, a leading provider of audit, tax and consulting services. He has more than 20 years of experience in Information Technology and leads the Collaboration and Voice consulting practice at RSM. Pat specializes in Microsoft 365 platforms, such as Microsoft Teams, SharePoint, PowerApps, Power Automate, and Copilot. In addition, he has extensive knowledge and experience in administration and training on these platforms and has conducted various customer immersion experiences and training sessions for RSM clients.

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9:45 AM - 10:45 AM

Permission Impossible? Demystifying Security for Dynamics 365 Customer Insights

Michigan 3-East Tower

Customer Engagement
Technical Intermediate

Tyler McClain and Karoline Faradie

Unlock the secrets to managing security like 007 with Dynamics 365 Customer Insights. In this session, we’ll demystify security roles, permissions, and access controls to help you safeguard your data while empowering your team. Learn how to strike the perfect balance between protection and productivity for marketing customer engagement success.

Technical Topics: Dataverse, Implementation, Security & Compliance, Optimization

Tyler McClain

Tyler McClain serves as Senior Solution Consultant at Coffee + Dunn, where he leverages his 10+ years of experience in technology to lead Dynamics 365 customer engagement implementations for clients in the manufacturing, higher education, and business services spaces. Triple-certified in Dynamics 365 + Power Platform, Tyler combines his natural curiosity with a deep commitment to solving customer pain points to design + execute technological roadmaps that set his clients up to effectively drive growth for their organization.

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Karoline Faradie

Karoline is a triple-certified Dynamics 365 expert with a passion for driving transformation and delivering results. With a proven history of leading successful technology implementations across several industries, she excels at turning complex client challenges into smart, actionable solutions that fuel growth and maximize value. Her commitment to client success extends far beyond project delivery, fostering lasting partnerships and driving measurable results that help businesses achieve their marketing and operational goals.

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9:45 AM - 10:45 AM

Project Ops Showdown: Real-World Challenges and Quick Solutions

Randolph 3-East Tower

Customer Engagement
Functional Intermediate

Ashley Steiner and Sebastian Sieber

Dive into the dynamic world of project management with our lively session, "Project Ops Showdown," where two Project Operations experts face off to tackle common challenges in Dynamics 365 Project Operations. Each presenter, backed by their own “team,” will respond to typical project management obstacles, like resource allocation, timeline adjustments, budget monitoring, and unexpected risks. In this engaging showdown, presenters have just five minutes to showcase their best, most creative solutions. But the real judges? You, the audience! Vote live on which solution you find most effective or innovative, and get in on the fun with opportunities to suggest “curveballs,” like sudden budget cuts or scope changes. Expect friendly banter and a spirited competition as our presenters race to impress with their expertise.

Functional Topics: Project Management, Optimization, Thought Leadership

Ashley Steiner

Ashley, a Microsoft MVP, began her career in Digital Marketing before transitioning to Dynamics CRM. Now Director of Business Applications at Elevate Digital, she has over a decade of experience across Sales, Customer Service, Marketing, and Project Operations first party apps. She co-hosts 'Awkward Silence,' a podcast focused on Dynamics and the Power Platform, where she and a friend share insights, experiences, and industry knowledge. Outside work, she enjoys spending time with family, country music concerts, sports, reading, and Netflix documentaries with her cat, Panther.

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Sebastian Sieber

For the past ten years, Sebastian has been a member of the ISV Solutions team at proMX AG. During this time, proMX’s project and resource management tool, proRM Fast Start, has won numerous awards. Sebastian was one of proMX’s liaisons to Microsoft’s Dynamics 365 for Project Service Automation (now: Project Operations) development team, thus gaining exceptionally thorough knowledge of the product almost since its inception first launch/release. He has proven his PSA expertise in several successful implementation projects for proMX's international customers.

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9:45 AM - 10:45 AM

GP User to GP Superhero—2025 Edition

New Orleans-West Tower

Dynamics GP
Functional All Levels

Amber Bell

Are you tired of being side-kicked around? Do you wish you could harness some MCE (Main Character Energy) for whatever 'plot twist' might be coming when it comes to whether you stay on Dynamics GP or move to another ERP? Join Amber Bell as she shows you how you can become the superhero in your own career journey and how you can use those skills to help your company triumph in this crazy multiverse of madness! The session will include plenty of GP Tips and Tricks! You will also learn how to use Wonder Woman's Lasso of Truth when looking at new software and Wolverine's tips on how to heal your data injuries.

Functional Topics: Finance, Fundamentals, Optimization

Amber Bell

For over 20 years, Amber Bell has helped countless companies get more out of Microsoft Dynamics GP. She has spoken at conferences and events across the country and loves making each session a fun and exciting learning experience! She is excited to be a part of DynamicsCon and can't wait to see you in Denver!

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9:45 AM - 10:45 AM

Pick A Card—Any Card

Atlanta-West Tower

Dynamics GP
Functional Beginner

Windi Epperson

Ever wondered what all those extra fields and buttons are when you're adding an account, vendor, customer, etc. Join this class where we'll look at all those fields and see if any of them can help you streamline your business.

Functional Topics: Fundamentals

Windi Epperson

CPA with 25+ years selling, implementing, training, and supporting Dynamics GP. So ask me anything GP - if I don't know the answer I probably know someone who does!

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9:45 AM - 10:45 AM

Money Talks

San Francisco-West Tower

Dynamics GP
Functional All Levels

Kitty Geiger

Revenue and Expense Deferrals in Dynamics GP. How can a Deferral module help you? • Do you have Revenue Recognition requirements? Get out of Excel and process your revenue recognition schedules within the system. • We'll talk about ASC606 compliance. • We'll discuss the options for complex revenue recognition. • Automate repeatable processes and reduce the number of manual journal entries.

Functional Topics: Finance

Kitty Geiger

Kitty Geiger is a D365 Director specializing in Billing and Revenue Business Applications serving RSM Technology, Media and Telecommunications (TMT) clients. Currently based out of the firm’s Austin office. Kitty joined the RSM New York office in 2015, with over 15 years prior experience in the Technology and Telecom Industries. Kitty specializes in Subscription Billing and Revenue Recognition Solutions building an extensive base of complex, rapid growth organizations.

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11:00 AM - 11:30 AM

Navigating Tax Complexities: Vertex's Approach to AR and AP in Global Sales and Use Tax

Regency Ballroom A-West Tower

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Cross Product
Functional All Levels

James Karst

Join us for an in-depth session where we explore how our innovative solutions simplify tax management within accounts receivable and accounts payable. We'll dive into the complexities of responding to global challenges such as recent tariffs and provide insights on how to justify investments in automation. Discover how our tools can streamline your processes and enhance your ability to navigate the ever-evolving global economic landscape.

Functional Topics: AI + Automation, AP/AR Automation, Commerce, Optimization, Reporting, Supply Chain, Thought Leadership

James Karst

With more than 14 years of industry experience, James has equal tenure as a consultant in both finance and retail. Currently leading a team of tax technology professionals at Vertex responsible for indirect tax automation for retail companies, his primary focus is designing end-to-end multi-channel transaction tax solutions. Leveraging advanced technology and scalable software, his keen understanding of compliance aids in enhancing productivity, reducing risk, and improving customer satisfaction.

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11:00 AM - 11:30 AM

Optimizing Procure-to-Pay: Navigating Key Tax Compliance Challenges Hosted By Avalara

Regency Ballroom B-West Tower

Myles Metzger, Maria Tringali, and Avalara Tax Compliance Done Right

Managing the intricacies of accounts payable can be daunting, from ensuring accurate tax rates at checkout to handling IRS forms and vendor exemptions. Join us for this session to discover how Avalara can simplify your accounts payable processes. In this session, we will explore strategies to efficiently manage consumer use tax, vendor exemption certificates, and the complexities of 1099 reporting. Learn how Avalara’s solutions can help your business reduce errors, save time, and ensure compliance across the board.

Myles Metzger

Myles is a CPA with 10 years of experience in public accounting and private industry, specializing in sales and use tax. At Avalara, Myles serves as a subject matter expert in consumer use tax and helps companies address challenges and explore Avalara for Accounts Payable solutions. Previously he worked with Baker Tilly, Deloitte, and a chemical manufacturer.

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Maria Tringali

Maria is a sales & use tax specialist with 11 years at Avalara, helping businesses navigate compliance with confidence. She is especially passionate about use tax processes and exemption certificate management for all industries. As a frequent speaker and educator, internally and externally, she loves making tax topics approachable.

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Avalara Tax Compliance Done Right

11:00 AM - 11:30 AM

iPaaS +: Expect More from Your Integration Platform Provider Hosted by eOne Solutions

Regency Ballroom C-West Tower

Functional All Levels

Rod O'Connor

We know every business is unique and juggles dozens of applications leading to data silos, costly mistakes, and potential headaches. Whether you know it or not, you're currently facing challenges with data synchronization, system integrations, and trying to optimize your business operations. That's where we come in with an iPaaS suite that is user-friendly, is low code, and is the only iPaaS that delivers both virtual and physical integration for all of your systems and processes. No other iPaaS provider can do what we do! Join us to see how eOne sets the standard for how easy it can be to integrate your Dynamics 365 business apps with all of your systems.

Functional Topics: Migration, Optimization, Other

Rod O'Connor

Rod has been working with Business Applications since 1997, with many of those years being focused on ERP and associated technology implementation and integration. His experience covers all aspects of implementation, support, and integration – both technical and functional, as a user, an IT manager, a partner, a small business owner, and most recently as an employee of a multi-solution ISV.

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11:00 AM - 11:30 AM

Elevate efficiency through EDI and revenue recovery Hosted by SPS Commerce

Regency Ballroom D-West Tower

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional Beginner

Karen Brudvig

Want to accelerate order processing, cut costs and position your business for growth? Without EDI automation, managing orders efficiently can feel like an uphill battle. Join SPS Commerce to learn how full-service EDI for Dynamics 365 simplifies operations, reduces manual effort and keeps your business running smoothly. We’ll explore how our solution not only connects you to the largest retail network but also helps you navigate complex industry regulations like FSMA and improves revenue recovery. Whether you're a small business owner or a supply chain leader, this session will give you the insights you need to improve efficiency and build a stronger, more resilient business.

Functional Topics: AI + Automation, Commerce, Inventory Management, Manufacturing, Supply Chain, Thought Leadership

Karen Brudvig

Karen is passionate about making complicated technology, like EDI, easy-peasy so customers and partners can do what they do best.

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11:00 AM - 11:30 AM

Maximize Revenue: 100% Billable Hours with Praxedo & Business Central

Acapulco-West Tower

Business Central
Functional Intermediate

Maura McCabe

Discover how MCBS, a growing HVAC company, unlocked 100% billable hours and dramatically increased revenue by overcoming operational challenges. This presentation showcases how Praxedo's field service management software, integrated with Microsoft Dynamics 365 Business Central, streamlined workflows, improved service efficiency, and maximized profitability.

Functional Topics: AI + Automation, Customer Service, Inventory Management, Optimization

Maura McCabe

Maura is a Senior Account Executive at Praxedo with a proven track record of delivering exceptional customer value through SaaS sales. Based in Chicago, with over five years of experience, she specializes in field service management solutions that streamline operations and enhance efficiency. She is skilled in understanding client needs and providing tailored solutions that drive measurable results.

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11:00 AM - 11:30 AM

Out of the Slow Lane: Upgrade from Spreadsheets to AI-Driven Inventory Management hosted by Netstock

Grand Ballroom J-East Tower

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional Beginner

Vaughan Proctor

Is your inventory stuck in neutral, held back by outdated spreadsheets? Managing inventory with spreadsheets might seem fine—until errors, stockouts, & excess start draining profits. Just like a rally car needs precision tuning to perform on challenging terrain, your business needs smart inventory planning to stay on track. That’s where Netstock comes in. With AI built into the platform, you gain an intelligent AI expert working alongside your teams to optimize decision-making, solve specific problems, & drive tangible results—all while saving time so they can focus on what matters most. Join Vaughan Proctor to discover how Netstock helps you: Shift gears with accurate, AI-driven ordering. Avoid stock-out skids with automated alerts and smarter forecasting. Reduce excess inventory and free up working capital. Turn raw data into action with AI-powered insights and recommendations. Don’t let inventory issues put your business into a spinout—attend this session and take control!

Functional Topics: AI, Inventory Management, Optimization, Supply Chain

Vaughan Proctor

Vaughan Proctor is a seasoned professional with over two decades of experience in software solution sales and partner channel management. With a strong commitment to enhancing operational efficiencies, he champions the optimization of supply chains and inventory management for small and medium-sized businesses (SMBs) through the utilization of advanced tools and analytics. Over the past decade, Vaughan has played instrumental roles at Netstock, including sales, solution consulting, account management, and partner channel management, delivering impactful results and driving business growth.

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11:00 AM - 11:30 AM

Beyond ERP: Why These IT Leaders Chose Dooap for AP Automation

Grand Ballroom I-East Tower

Finance ∓ Supply Chain
Functional All Levels

Scott Schlegel

Join Dooap’s Senior Sales Manager, Scott Schlegel, as he interviews Manny Martinez from Hometown Food Company and Ryan Gergen of West Madison Foods, both VPs of Information Systems, about their experience with AP automation. They’ll share: - Why choose a dedicated AP solution over D365 Finance ERP’s AP features? - The key benefits and measurable results of AP automation - The big question: Is AP automation an IT project? How much effort does it really require from IT? - Bonus: Chicago insiders’ tips for conference attendees! Don’t miss this customer-driven discussion on how Dooap makes AP automation smooth, efficient, and impactful.

Functional Topics: AI + Automation, AP/AR Automation, Finance

Scott Schlegel

Scott has over 30 years of experience in Accounting and related solutions, including D365FO. In his free time, he loves bicycle trail riding, hiking and skiing - when he's not hanging out with his grandkids.

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11:00 AM - 11:30 AM

🧙‍♂️ The AP Wizard’s Handbook: Enchant Ease, Control, and Care with Mekorma

Grand Ballroom GH-East Tower

Business Central
Functional Beginner

Brendan Coffey

Calling all Accounts Payable wizards, magicians, and masters of the ERP implementation arts! ✨ Step into the Great Hall of AP mastery at DynamicsCon 2025, where Mekorma will unveil the spells, charms, and enchantments that make AP automation truly magical. In this session, we’ll open The AP Wizard’s Handbook and demonstrate how Mekorma Payment Hub empowers D365 Business Central users to: 🪄 Wave away manual tasks with powerful automation charms 🔐 Conjure visibility, flexibility, and fortified security across all payment workflows 🧾 Tame multi-entity chaos with a flick of the Action Board 🧙‍♂️ Brew compliance and control using vendor validation spells Whether you're an in-house AP sorcerer or help your clients unlock the AP magic, Mekorma equips you with the tools to elevate your craft—no magic wands required! ✨ Come for the magic, stay for the mastery. Unlock the secrets of stress-free AP with Mekorma Payment Hub!

Functional Topics: AP/AR Automation

Brendan Coffey

Brendan Coffey is a strategy leadership expert based in Denver, Colorado. With a strong background in product management, consulting, and digital innovation, Brendan has successfully driven analytics-based change and helped organizations improve client experiences. He is known for building cross-functional teams, fostering long-term client relationships, and managing all aspects of technology product development. Brendan has worked in various roles at companies such as Mekorma and AvidXchange, where he led product strategy and drove revenue growth.

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11:00 AM - 11:30 AM

Effortless Purchase Approvals and Automated Bank Reconciliation! Hosted by Nolan Business App

Grand Ballroom MN-East Tower

Business Central
Functional Beginner

Carole D'Arcy and Adam Porter

Purchase Approvals -> Discover how Nolan eRequest, a Microsoft Teams application, revolutionizes procurement by automating requisitions, approvals, and purchasing processes. Gain complete control over employee spending with features that route requests to the right stakeholders, eliminate bottlenecks, and introduce a scalable requisition process. With customizable forms, complex approval hierarchies, and seamless BC integration, Nolan eRequest organizes procurement operations across your entire workforce. Bank Reconciliation –> Revolutionize your cash and credit card reconciliation process with Nolan Apps! Eliminate the hassle of unreliable bank data feeds and manual bank statement imports using Nolan Bank Feeds. Pair this with Automated Bank Reconciliation where personalized rules will boost your auto-matching rate from 50% to over 90%. Save your accounting team hours of work while enhancing visibility into your daily cash position for improved cash control.

Functional Topics: Finance, Microsoft Teams, Optimization, Reporting

Carole D'Arcy

Financial solution expert with extensive experience in ERP implementations, business process reviews and technology improvements. As a Chartered Accountant with specialization in Information Technology, Carole is passionate about working through an organization’s business requirements and proposing solutions that improves its use of technology.

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Adam Porter

I started my career in public accounting doing taxes and consulting where i earned my CPA. Later I worked in industry in various roles across accounting and finance. Eventually finding joy in software systems and joined Nolan. At Nolan our goal is to implement efficient solutions that simplify and enhance our client's different business processes.

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11:00 AM - 11:30 AM

iDynamics: Commissions, Royalties and Rebates for everybody!

Grand Ballroom L-East Tower

Business Central
Functional Beginner

Salvador Gimeno and Miguel Sacie

Learn how the iDynamics apps let you handle all types of sales incentives, as well as handling royalties and purchase rebates, within Business Central. We'll give you a quick overview of the main features, talk about the latest updates, and give you a sneak preview of what's coming soon.

Functional Topics: Finance, Sales & Marketing

Salvador Gimeno

I've been in the NAV/BC world for more than 15 years now, first as a developer, and currently as the CTO of iDynamics, an ISV best known for our Commissions solution for Business Central. If you have been in the Business Central community for long, you probably have seen my name reporting bugs in Github or nagging Microsoft employees in Yammer for improvements to the app 😆

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Miguel Sacie

Business Development Director at iDynamics | Speaker | Frustrated Cyclist A frustrated cyclist turned tech enthusiast, navigating the fast-paced world of Microsoft Dynamics 365 Business Central (because climbing hills wasn’t challenging enough). As a Business Development Director, I help businesses shift gears with smart ERP solutions. Also a speaker, sharing insights on digital transformation, business growth, and why tech is easier than winning a sprint finish. 🚴‍♂️💡

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11:00 AM - 11:30 AM

The CFO Playbook: Automating for Efficiency, Compliance & Growth Hosted by SignUp Software

Grand Ballroom K-East Tower

Business Central
Functional All Levels

Bob Monio

A survey of 700 finance leaders found 65% of CFOs plan to automate at least half of their finance functions, with 27% already fully automated. As economic pressures mount, 65% of S&P 1200 companies have cut costs—but short-term reductions aren’t sustainable. Finance leaders are turning to automation to drive efficiency, strengthen financial control, and streamline AP processes. In this session, we’ll explore how SignUp Software’s ExFlow, fully embedded in Microsoft Dynamics 365 Business Central, transforms the Office of the CFO by: - Automating P2P & OTC for ingestion, approval, posting, and payments. - Optimizing Business Central content for R2R compliance and storage savings. - Delivering AI-driven insights for smarter decision-making. Join us to see real-world ExFlow use cases, key D365 BC finance challenges, and how companies are automating for sustainable growth. We help you put your cash and spend under control for ultimate efficiency, compliance and growth.

Functional Topics: AI + Automation, Finance, Optimization, Reporting, Thought Leadership

Bob Monio

With 40 years' experience in developing collaboration software, process consulting and channel sales, Bob Monio is responsible for SignUp’s Business Central/SMB Business in North America. Prior to joining SignUp Software, Bob held sales and management positions at USWeb/CKS, Open Text, ReadSoft, Kofax, and KnowledgeLake – with his teams instrumental in achieving incremental revenue results through the development of award-winning joint partner solutions and Alliances. Bob's goal is to ensure SignUp’s Customers thrive through engagements that drive significant ROI and on-going revenue growth.

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11:00 AM - 11:30 AM

Revolutionize BC Cloud Reporting with Jet Reports Online Hosted By Insightsoftware

Crystal Ballroom A-West Tower

Business Central
Finance ∓ Supply Chain
Functional Beginner

Jason Carter

Looking to simplify and enhance your financial reporting with Business Central Cloud? Join us to explore Jet Reports Online and the Reports Center—a modern SaaS solution crafted to optimize financial reporting and report management for organizations using BC Cloud. Discover how the Reports Center, backed by the insightsoftware Platform, improves traditional reporting by offering a centralized, secure online report management portal. With this tool, managing and sharing BC Cloud reports becomes seamless and accessible for anyone from anywhere. Through a live demonstration, you’ll experience how features like report automation, scheduling, and secure distribution can save time, minimize errors, and drive more informed decision-making. Whether you're already using Jet Reports or searching for tools tailored for cloud-first businesses, this session will show you how Jet Reports Online can simplify workflows and support your company’s growth.

Functional Topics: Finance, Optimization, Reporting

Jason Carter

Jason has over two decades of experience with the Microsoft Dynamics products, most of it focused on how to get the most out of your data in order to make timely business decisions.

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11:00 AM - 11:30 AM

Overcoming Warehouse Challenges With Tasklet Mobile WMS

Michigan 1ABC-East Tower

Business Central
Functional Beginner

Ed Willoughby and Ivan Yambo

In this session, you'll experience the most user-friendly Mobile WMS on the planet, Tasklet Factory. Learn how Tasklet can help you overcome challenges in your warehouse like errors, misplaced items, wrong shipments, inefficient picking and more all from your handheld barcode scanner. With the most user-friendly interface on the planet, Mobile WMS helps your team get more done in less time by providing real-time data and digital guidance in the palm of their hand. With over 2000 warehouse customers worldwide, our solution has been developed based on real life warehouse experience and with warehouse workers themselves in mind. Come and see it for yourself!

Functional Topics: Inventory Management, Manufacturing, Optimization, Supply Chain

Ed Willoughby

Ed has been with Tasklet since 2021, starting with the company as a Customer Success Manager. Ed is now currently working as the Head of US Sales for Tasklet.

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Ivan Yambo

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11:00 AM - 11:30 AM

From Bottlenecks to Breakthroughs: How Yooz Transforms AP for Dynamics Users

Plaza Ballroom-East Tower

Business Central
Dynamics GP
Finance ∓ Supply Chain
Functional All Levels

Liz Hysell

Are you ready to stop fraud in its tracks while taking control of vendor statement reconciliation? Discover how Yooz, the most powerful AP Automation solution, transforms accounts payable for Microsoft Dynamics users with a seamless, end-to-end experience. In this session, we’ll show you the power of Yooz’s AI-powered solution to eliminate tedious manual processes, how it detects fraud before it happens, and how Yooz automates vendor statement reconciliation. Don’t miss this live demo to see how Yooz rises above the competition to deliver unparalleled efficiency, visibility, and control for your AP team.

Functional Topics: AI + Automation, AP/AR Automation

Liz Hysell

Liz Hysell serves as a Senior Account Executive at Yooz, dedicated to optimizing operational efficiency for businesses across the United States and Canada since 2021. Her expertise lies in the streamlining and automation of entire Accounts Payable (AP) processes, employing personalized and intuitive workflows. This approach leads to notable reductions in both invoice processing times and costs. A proud graduate of Concordia University Texas, she holds a Bachelor of Business Administration (BBA) in Marketing.

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11:00 AM - 11:30 AM

Mastering the Art of Pricing: 10 Critical Strategies to Boost Your Profit Margin by Rockton Software

Michigan 2-East Tower

Business Central
Customer Engagement
Dynamics GP
Finance ∓ Supply Chain
Functional All Levels

Mark Rockwell

Pricing has the highest impact on business growth—more than customer acquisition or retention. In this dynamic session, discover the 10 critical pricing strategies that can elevate your profit margins and secure long-term success. Learn how to avoid common pricing pitfalls and leverage data-driven insights to maximize your competitive edge.

Functional Topics: AP/AR Automation, Finance, Manufacturing, Optimization, Sales & Marketing, Supply Chain, Thought Leadership

Mark Rockwell

With more than 25 years of solving business problems in the ERP space, Mark brings a unique perspective of efficiency in software development. Mark is the chief architect of Rockton Pricing Management.

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11:00 AM - 11:30 AM

Control Your Cash Flow with AR Automation - Sponsored by Nodus

Crystal Ballroom B-West Tower

Fauwaz Hussain

Tired of manual processes slowing down your cash flow and causing costly errors? Join us for an insightful session where we dive into the power of automation with PayFabric. Discover how our innovative solution can boost your efficiency, enhance security and free up valuable time and resources. Led by an industry veteran with over 20 years of experience supporting ERP users, this session will showcase how PayFabric seamlessly integrates with Microsoft Dynamics to transform your business operations. You’ll learn how to increase cash flow, improve customer satisfaction and fortify security with our cutting-edge payment processing technology. In this session, you will learn how to: Securely process payments directly from Microsoft Dynamics Automatically deliver and present invoices to customers Send timely payment reminders based on due dates Offer customers convenient self-service payment options Simplify reconciliation of invoices and payments with real-time ERP integration Reduce the scope of PCI compliance requirements And much more!

Fauwaz Hussain

11:00 AM - 11:30 AM

Boost Efficiency with Business Central Apps for Manufacturing & Warehousing Hosted by Insight Works

Crystal Ballroom C-West Tower

Business Central
Functional Beginner

Mark Hamblin

Business Central is a powerful ERP, but it doesn’t cover every need out of the box. For those looking for better warehouse mobility, production planning, shipping automation, or streamlined order fulfillment, this session is for you. Join us for a practical, fast-paced session where we’ll showcase free and premium apps designed to boost efficiency—without the need for costly customizations. Learn about: • Better Production Planning & Scheduling – Improve planning accuracy and automate scheduling for smoother production. • Shop Floor Automation – Capture real-time data and eliminate manual entry to streamline operations. • Warehouse Mobility – Use barcode scanning for real-time inventory management and faster order processing. • Smarter Shipping – Compare carrier rates, track shipments in real time, and simplify logistics. • Frictionless Order Fulfillment – Automate picking and reduce order delays. • Free Apps to Enhance Business Central – Get more functionality at zero cost.

Functional Topics: Inventory Management, Manufacturing, Supply Chain

Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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11:00 AM - 11:30 AM

Data and Design: Use CADLink to Optimize Engineering Processes with Dynamics 365 hosted by Qbuild

Toronto-West Tower

Business Central
Functional Beginner

Carson Fletcher

Discover how CADLink bridges the gap between your engineering and Dynamics 365! This session will demonstrate how CADLink eliminates manual entry, reduces errors, and keeps BOMs perfectly synced. Learn how your team can enhance efficiency, improve collaboration, and accelerate production with a seamless engineering workflow.

Functional Topics: Manufacturing

Carson Fletcher

Carson Fletcher is the Microsoft Partner Manager and Sales Engineer at QBuild Software. QBuild Software makes Engineering-ERP integration software to increase engineering productivity. Since 2002, we have provided superior service to our customers and have assisted them in integrating their CAD and ERP systems. Our many years of experience and commitment to excellence have earned us the reputation as the best Engineering-ERP integrator in the space.

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11:00 AM - 11:30 AM

Effortless Test Automation for D365: Leapwork & Microsoft AI Copilot in Action

Gold Coast-West Tower

Business Central
Customer Engagement
Finance ∓ Supply Chain
Power Platform
Cross Product
Functional All Levels

Charles Cedrone and Asaf Shaked

Join us for an exclusive session where we’ll explore how Leapwork, the leading no-code test automation platform, seamlessly integrates with the Microsoft D365 ecosystem. Discover how Leapwork’s strategic partnership with Microsoft empowers organizations to streamline ERP, CRM, and Power Platform testing, ensuring quality at scale. We’ll also dive into AI-driven automation and how Leapwork aligns with Microsoft Copilot, enabling teams to enhance productivity, reduce risk, and accelerate digital transformation—all without writing a single line of code. Don’t miss this opportunity to see Leapwork in action and revolutionize your D365 testing strategy!

Functional Topics: AI + Automation

Charles Cedrone

Based in New York, Nick leads the Global Sales Engineering team at Leapwork, driving technical strategy, pre-sales excellence, and cross-functional collaboration to support business growth. As a founding member of Leapwork US, Nick played a key role in establishing and expanding the company’s presence in the region. Over the past four years, he has served as Principal Sales Engineer, bridging the gap between go-to-market sales, product management, and customers to help them unlock the full potential of automation.

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Asaf Shaked

Asaf began his career as a QA tester before transitioning into development and various customer-facing roles. With a strong foundation in automation and a deep understanding of the challenges businesses face in today’s rapidly evolving tech landscape, Asaf has become a trusted advisor for improving software delivery processes. He is passionate about helping organizations simplify their testing processes, integrate Continuous Testing into CI/CD pipelines, and adopt best practices that boost both quality and speed.

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11:00 AM - 11:30 AM

How to Solve 2025 Frontline Worker Challenges with Mobile Technology Hosted by Resco

Water Tower-West Tower

Customer Engagement
Power Platform
Functional Beginner

Trevor Metcalfe, Paulina Jurkovic, and Rick McCutcheon

Are you a Microsoft partner, implementation expert, or end user eager to boost frontline productivity and streamline back-office operations? Join the mobility experts at Resco for an engaging session designed to take your operations to the next level and unlock your team's full potential. You’ll discover how Resco's mobile-first solutions are much more than just Field Service, with hands-on demos of our latest innovations showcasing the back-office and frontline user experiences. Walk away with actionable steps to leverage Resco’s over 800 ready-to-use features, pre-made templates, and customizable components tailored for various industries including Renewable Energy, Oil & Gas, Property Management, and more.

Functional Topics: Optimization, Reporting, Thought Leadership

Trevor Metcalfe

Trevor brings over 10 years of experience to elevate and extend the Resco mobility community. He plays an active role across the Microsoft community, having been featured on MSDynamicsWorld, Partner Talks, Community Summit, and Dynamicscon LIVE.

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Paulina Jurkovic

As a dedicated Customer Success Executive at Resco’s Boston branch, Paulina ensures clients achieve their goals with tailored solutions and strategic support. With over five years of experience, she specializes in strategic account management, helping customers maximize the value of Resco's solutions, ensuring their success through personalized support and strategic guidance. Passionate about fostering connections, she plays a key role in driving business growth and customer engagement.

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Rick McCutcheon

As a 10-time Microsoft Dynamics MVP (CRM) and a Certified Sales Professional, I enjoy sharing my knowledge and expertise with others and contributing to the growth and success of the Dynamics 365 community. As the host of PartnerTalks.com, a weekly LinkedIn interview show, I chat with Business Executives from the Microsoft Community about their insights, ideas, and best practices. PartnerTalks.com has reached over 180 episodes and is now in its fourth year of production, attracting a global audience of professionals who want to learn from the experts and stay updated on the latest trends and innovations in the industry.

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11:00 AM - 11:30 AM

Seamless EDI for Microsoft Dynamics 365: Automate, Scale, and Optimize with Hosted By TrueCommerce

Roosevelt 3AB-East Tower

Business Central
Finance ∓ Supply Chain
Functional Beginner

Ryan Handley and Mayssa Moubarak

Microsoft Dynamics 365 users face a range of EDI challenges, from manual data entry and compliance issues to chargebacks, errors, and scalability roadblocks. In this session, we’ll explore how TrueCommerce EDI simplifies and enhances your Microsoft Dynamics 365 with deep native integration, automated workflows, and a robust trading partner network. You’ll see real-world impact through a customer success story—demonstrating how businesses have significantly reduced errors, cut order processing time, and improved operational efficiency. We’ll conclude with actionable next steps, outlining how you can quickly implement TrueCommerce EDI to streamline processes and drive growth. If you’re manually keying in orders and struggling with retailer compliance, this session is for you!

Functional Topics: Supply Chain

Ryan Handley

Experienced supply chain professional focused on helping my clients achieve positive business outcomes.

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Mayssa Moubarak

Mayssa Moubarak is a passionate supply chain professional with 10+ years of experience. After graduating from McGill University, Mayssa started her career helping clients optimize their supply chain processes by providing them with integrated, eCommerce and dropship solutions. Mayssa has experience in managing strategic accounts and partnerships globally. Trilingual and relationship-centric, Mayssa believes that personalized and long-term positive relationships are the way to success. Based in Canada, Mayssa's time is best enjoyed with her husband and twin daughters.

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11:00 AM - 11:30 AM

How AI is transforming accounts receivable for Dynamics users hosted by Chaser

Randolph 1AB-East Tower

Business Central
Finance ∓ Supply Chain
Functional Beginner

Amaya Woods

Discover how AI and automation are revolutionizing accounts receivables for Dynamics users. Learn how businesses can streamline receivables, improve efficiency, and boost cash flow with cutting-edge AI technology—seamlessly integrated with MSD. This session covers: - Real-world success stories of AI-driven receivables management - How AI-powered tools predict revenue, minimize late payments, optimize cash flow, and more - ROI calculations to help you decide if you should invest in AI and automation - How Chaser’s seamless integration with Dynamics makes it easy to implement AI-driven solutions instantly - How resellers and implementation partners can create new revenue streams with AI - Why accounts receivable is critical and the cost of ignoring it - Free tools and resources to get started with better receivables management Don’t miss this chance to see AI in action and transform your Dynamics receivables strategy!

Functional Topics: AI, AI + Automation, AP/AR Automation, Finance, Optimization, Thought Leadership

Amaya Woods

Amaya is a regular speaker on AI and automation, having presented at Accountex 2024 on how businesses can use AI to protect revenue and hosted panels like "What Will Your Finance Department Look Like in the Future? Roles and Tasks AI Can Replace Now and in the Future." With over 5 years of experience researching late payment pain points and taking part in projects like the UK government’s Prompt Payment Review, she now drives the marketing of Chaser’s AI-powered receivables solutions, helping businesses protect and bring their revenue in faster.

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11:00 AM - 11:30 AM

B2B Ecommerce for Dynamics. A Better Way. Hosted By Znode

Michigan 3-East Tower

Business Central
Customer Engagement
Dynamics GP
Cross Product
Functional Intermediate

Tom Flierl

Manufacturers and distributors are investing in digital to grow online sales. Digital growth requires more than a window into the ERP. It demands flexibility and scalability to support sales, channels, and consistently improve the customer experience. Learn how Znode is providing a better way for manufacturers and distributors to grow online.

Functional Topics: Commerce

Tom Flierl

Tom has over 15 years in ecommerce with a special focusing on helping manufacturers and distributors grow market share and margins.

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11:00 AM - 11:30 AM

PowerGP Online: The Secure, Modern, and Hassle-Free Future of Dynamics GP

Randolph 3-East Tower

Dynamics GP
Functional Beginner

Mike McPhilomy

Tired of hearing that you need to move away from Dynamics GP? You don’t! PowerGP Online delivers a secure, modern cloud experience without the headaches of switching ERP systems. In just days, you can move your existing GP environment to the cloud and unlock powerful new capabilities, including: *Bank & Credit Card Automation – Download transactions and match them to GP Bank Rec & AP Vouchers *Excel-Powered Insights – Live, local reports and seamless Excel imports across 25+ GP windows *Enhanced Usability & Security – Batch Status Reset, Multi-Factor Authentication, and streamlined user management *A Better GP Experience – More control, more efficiency, and no reimplementation required Join us to see why PowerGP Online is the best path forward for Dynamics GP users—today and for the future!

Functional Topics: Migration

Mike McPhilomy

As Njevity’s Director of Sales and Marketing, Mike is responsible for generating new business opportunities as well as supporting our Customers and Partners. Through Njevity’s Partner Program, Mike’s team works with Dynamics GP Partners and Resellers who want to provide their customers with an exceptional Dynamics GP Cloud experience through our PowerGP Online Cloud Offering.

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11:30 AM - 1:00 PM

Lunch & Sponsor Mingling

Riverside Exhibit Hall

1:00 PM - 2:00 PM

Business Central Customizations - A Survival Guide for Users

Regency Ballroom A-West Tower

Business Central
Beginner

Henrik Helgesen

Have you customized Business Central to accommodate your processes? Are you aware of the potential risks to your business if customized source code is improperly managed? In the absence of extension source code management, you risk business disruption when monthly Business Central updates are released or when changes to customizations are needed. Ideal for end users and partners alike, this session will present a thought-provoking discussion to help you properly manage customizations and mitigate operational risks. 

Henrik Helgesen

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

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1:00 PM - 2:00 PM

Sales Tax in Business Central

Regency Ballroom B-West Tower

Business Central
Functional Beginner

Andrea Riviezzo and David Wiser

What is sales tax, why is it so complicated and can it be setup in Business Central? Dave and Andrea will walk you through some information on sales tax and how to configure sales tax within your BC environment.

Functional Topics: Finance

Andrea Riviezzo

Andrea has a background in accounting/finance and holds an active CPA. She is a Business Central consultant who loves sales tax. As well, Andrea is a champion powerlifter with

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David Wiser

With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.

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1:00 PM - 2:00 PM

Make My Audit a Breeze, Please!

Regency Ballroom C-West Tower

Business Central
Functional Intermediate

Ken Sebahar

Nothing makes Controllers and Accounting Managers more uncomfortable than hearing the words: "The auditors will be here tomorrow". In this session, we will cover everything needed to minimize the stress of an audit of your BC environment. Topics will include best practices for managing users and security, to proper setup of financial controls and settings in Business Central, and which reports and data sets are the best for fulfilling all of the auditor's requests as quickly and painlessly as possible.

Functional Topics: Finance

Ken Sebahar

Ken Sebahar is a Business Central consultant and advisor, who since 2001 has been assisting clients with the implementation and optimization of Microsoft Dynamics 365 Business Central. Specializations including project planning and solution design, Finance, Manufacturing, Service, Projects, and reporting. In 2023, published The Business Central Terminology Guide which is available for free at www.SpeakingBusinessCentral.com. Between 2019-2025, co-hosted the podcast "A Shot of Business Central and a Beer".

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1:00 PM - 2:00 PM

Third Annual Holy Enhancements

Regency Ballroom D-West Tower

Business Central
Functional All Levels

Amanda Mayer

In this session, we'll cover the newest accounting functionality in Business Central and discuss why you should (or shouldn't) utilize it. New features that will be discussed include the new standard PowerBI reports, document defaults and posting restrictions, subscription billing, and more.

Functional Topics: Finance

Amanda Mayer

As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional

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1:00 PM - 2:00 PM

Avoiding Data Chaos in Business Central: How to Keep Your Production on Track

Acapulco-West Tower

Business Central
Finance ∓ Supply Chain
Functional Beginner

Paulina Soto, Jamie Wells, and Joe Walsh

In manufacturing, it’s often the small data mistakes that create the biggest scheduling problems. This session will highlight how common issues like inaccurate routing, misaligned calendars, and BOM errors in Business Central can derail production schedules. You’ll walk away with practical insights and actionable tips to clean up your data and avoid these common pitfalls, helping your production stay on track and your business run smoothly. This session is best for new users of the Business Central Manufacturing module and experienced users migrating data from other ERPs or older BC/NAV versions.

Functional Topics: Fundamentals, Migration, Manufacturing, Optimization

Paulina Soto

Paulina, is a Channel Manager with 6+ years of expertise. She began her Business Central journey at Netronic, advocating for visual scheduling. Now as Boyum IT, she helps partners and end-users optimize operations across the Product Value Chain—from innovation to production, quality, logistics, and launch. Before the tech world, she was a Project Manager, and sold Build-to-Suit projects. As a remote worker, she enjoys immersing into other cultures and learning from new environments. Her commitment to growth and collaboration drives her work with partners, clients, and community.

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Jamie Wells

I have worked with Tri Star Metals for 15 years. I have been scheduling production with and Access database.

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Joe Walsh

Possessing 30+ years of experience in product information management software and services, I help companies bring their products to life! In my role with Boyum IT, I will support the D365 partner with all the right tools and talking points to help their customers succeed on their PIM journey, while maximizing D365 investments.

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1:00 PM - 2:00 PM

Don’t Fear—The New Sales Price Experience is Here!

Hong Kong-West Tower

Business Central
Functional Beginner

Kim Dallefeld, MVP, MCT

It’s 4:58pm on a Friday. You’re just about ready to finish up for the day when you hear the unmistakeable sound of a new email hitting your inbox. One of your vendors just sent you a new price list, and now you must update the prices of 1000 items. Good thing the Price Worksheet exists! In this session we’ll check out some of the nifty new features of the new sales price experience, including the new price worksheet, price and discount combinations, and item discounts across ALL items.

Functional Topics: Sales & Marketing

Kim Dallefeld, MVP, MCT

29 years in NAV/BC, an MVP, MCT, MCP. Empowerment; that's my forte. Identifying what users really need/want, preparing a detailed comparison of user's needs versus what BC 'out-of-the-box' will do to lay the foundation of the project. Assisting analysts in how to configure BC to meet the user's requirements is the plumbing and electrical for the system. My developer skills let me build the walls to meet the user requests so developers can put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget!

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1:00 PM - 2:00 PM

Navigating Netting

Grand Ballroom J-East Tower

Finance ∓ Supply Chain
Functional Beginner

Mark Zerr

Do you have AP and AR invoices that you need to settle against each other. Did you know D365 F&O offers a netting process since Build 39. Will review how this makes your things for your finance department easier. Will cover the basics and show how it's set up, how to process a netting, and And how you can correct a netting.

Functional Topics: Finance, Fundamentals

Mark Zerr

Mark is a local DUG leader and long time speaker in the D365 F&O space. He has over 15 years experience with D365/AX.

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1:00 PM - 2:00 PM

Mastering Engineering Change Management in Dynamics 365

Grand Ballroom I-East Tower

Finance ∓ Supply Chain
Functional All Levels

Eric van Hofwegen and Jon Phipps

Engineering Change Management (ECM) has been available for free in D365 F&SCM since August 2020, offering manufacturers streamlined product versioning and change control to shorten time to market. While activating ECM is straightforward, understanding its full potential—and limitations—is key to maximizing its value for your business. What You’ll Learn: - Discover the benefits of version control and change tracking. - Explore ECM configurations and their impact on your operations. - Identify potential pitfalls and what may not work well for your business. - Gain insights into how to effectively implement ECM to support your processes. By the end of this session, you'll have a clear understanding of this powerful functionality and how to leverage it effectively in D365 F&SCM.

Functional Topics: Inventory Management, Manufacturing, Supply Chain

Eric van Hofwegen

Eric van Hofwegen brings over 20 years of expertise in Microsoft Dynamics, specializing in analyzing complex business requirements, leading impactful workshops, delivering tailored product specifications, and modeling business processes. He is passionate about helping businesses and partners through strategic insights and practical solutions, ensuring they maximize the value of their Dynamics investments.

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Jon Phipps

Jon has spent nearly a decade supporting Microsoft Dynamics 365 users, specializing in data management and manufacturing solutions. He works closely with businesses to address their unique challenges and align technology with their goals, helping them optimize processes and achieve measurable results.

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1:00 PM - 2:00 PM

How Workers Use the Production Floor Execution Interface in Dynamics 365 F&SCM

Grand Ballroom GH-East Tower

Finance ∓ Supply Chain
Functional Intermediate

Oleksiy Khoroshylov

Learn how to use production floor UI to complete critical activities such as start/complete production jobs, log time and absence, request machine maintenance and enter time against project activities. Explain how easy it is to configure and get started with production floor UI for simple and more advanced production scenarios. Allow attendees to get familiar with a full breadth of production floor UI functions and transfer that knowledge to their organizations.

Functional Topics: Manufacturing, Project Management, Supply Chain

Oleksiy Khoroshylov

Microsoft Most Valuable Professional (MVP) in Business Applications - AI ERP (Dynamics 365) and Certified Technology Specialist with 15 years of experience in design, development and implementation of mission-critical systems in distribution, retail and manufacturing environments. Extensive experience with Dynamics 365 Finance and SCM and Power Platform. Specialties: • ERP System Design and Implementation • IT Infrastructure • Systematic Process Configuration • Solution Support and Upgrade Planning • Professional Services at nextoneconsulting.com

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1:00 PM - 2:00 PM

From Mystery to Mastery: Unlocking Advanced Filtering and Inquiry in D365

Grand Ballroom MN-East Tower

Finance ∓ Supply Chain
Functional All Levels

Justin Carter and Beau Schwieso

Join us for a transformative master class where we demystify the querying of data by end users within the Dynamics 365 F&O application. They can seem daunting and complex to end users, but that is just because the practice and understanding of the concepts are not there. And most documentation makes a number of assumptions. In this engaging session, we’ll dive deep into advanced filtering techniques that transcend basic queries, unveiling methods to slice and dice your data in F&O for unparalleled insights. We’ll explore inquiry options that empower you to navigate with precision and confidence. Through practical demonstrations and real-world examples, you’ll gain hands-on knowledge to apply immediately in your organization. Whether you’re a D365 veteran aiming to elevate your expertise or a newcomer eager to explore advanced capabilities, this presentation will equip you with the skills to transform complexity into clarity.

Functional Topics: Commerce, Finance, Reporting, Supply Chain

Justin Carter

Justin Carter has been in the Dynamics space since 2007 and a BizApps MVP since 2014. He has been involved with the Microsoft certification exam development and MCT training materials since 2013. He has a passion for delivering quality implementations, but more importantly, enabling customers to take things to the next level and grow their business by innovating with the newest technologies, not just using them. This requires customers to be an expert in how to find educational content (learn to fish), not just being training by someone else who already did that (buying a fish at a store).

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Beau Schwieso

With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.

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1:00 PM - 2:00 PM

CoPilot and Agents in D365 Finance & Supply Chain

Grand Ballroom L-East Tower

Finance ∓ Supply Chain
Functional Intermediate

Eric Shuss

Join us for an insightful session on the latest advancements in Artificial Intelligence and Copilot within Microsoft Dynamics 365 Finance and Supply Chain. We will explore current applications and the future roadmap of these technologies. This session will cover features in preview as well as those that have already been released. Attendees will see real-world examples and engage in an open discussion addressing the technological, security, and ethical challenges associated with AI integration. Your participation will enhance our collective understanding of these critical developments.

Functional Topics: AI + Automation, Finance, Supply Chain

Eric Shuss

With over 35 years of experience in ERP, robotics, and artificial intelligence, Eric has established a distinguished career in the technology sector. He has spent more than 20 years specializing in Axapta, Dynamics AX, and D365, demonstrating a deep understanding of these platforms. As a former COO of a high-tech manufacturing company, Eric has firsthand experience in operational leadership and strategic decision-making. A recognized speaker and author, they have received multiple awards for their contributions to ethical AI.

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1:00 PM - 2:00 PM

Managing Resistance on a Project or Change Initiative

Grand Ballroom K-East Tower

Cross Product
Functional All Levels

Robin Finnell

Managing resistance effectively is critical to success with organizational change. Applying tactics for managing resistance can help you identify and focus on the right issues - so you can help your teams through their change journeys and engage with and adopt critical changes in your organization.

Functional Topics: Customer Service, Fundamentals, Migration, Project Management, Thought Leadership

Robin Finnell

Robin Finnell is a Functional Consultant who's passionate about the power of change management. She has over 16 years of experience in the Microsoft space, in both D365BC and D365FO and is a Prosci certified Advanced Change Practitioner/Trainer.

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1:00 PM - 2:00 PM

10 New Features in Power Apps Everyone Should Know

Crystal Ballroom A-West Tower

Power Platform
Technical Intermediate

Luc Labelle

This 60-minute session, delve into the dynamic world of Power Apps as we unveil the top 10 new features transforming the landscape of app development. With the ever-evolving demands of modern businesses, Microsoft's Power Apps continues to evolve, empowering users to create custom applications with unprecedented ease and efficiency. From enhanced data integration capabilities to advanced automation features, this session will provide a comprehensive overview of the latest innovations in Power Apps. Through live demonstrations, practical examples, and expert insights, attendees will gain valuable insights into harnessing the full potential of Power Apps to streamline processes, boost productivity, and drive digital transformation within their organizations. Whether you're a seasoned Power Apps user or just beginning your journey, join us to discover the game-changing features shaping the future of app development.

Technical Topics: Fundamentals

Luc Labelle

Luc boasts over 25 years of IT expertise, including 15 as a consultant specializing in Office 365, SharePoint, Power BI, and Power Platform. His extensive project experience across varied business environments has honed his deep understanding of diverse business models. In 2014, Luc founded Kabesa, his consulting firm, driven by a passion for technology. A prominent figure in the Montreal tech community, he actively organizes and speaks at events. As a Business Applications MVP, he shares his expertise globally, showcasing Microsoft’s latest innovations.

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1:00 PM - 2:00 PM

Prompt Your Way to Productivity

Michigan 1ABC-East Tower

Power Platform
Technical All Levels

April Dunnam

Take your Power Platform skills to the next level by learning how to craft brilliant prompts. This session will guide you through the basics of prompt creation and demonstrate how to harness the power of the GPT model in AI Builder. Learn how to implement these prompts in Power Automate, Power Apps, and Copilot Studio to drive productivity and AI innovation.

Technical Topics: AI, AI + Automation

April Dunnam

April Dunnam is a low-code luminary, leveraging her background in .NET and SharePoint development to illuminate the low-code landscape. With a knack for simplifying intricate concepts, her mission is to empower others to create low code solutions without barriers. As a Principal Power Platform Advocate at Microsoft, she crafts user-friendly Power Apps, pioneers prompt libraries, builds AI powered experiences in Copilot Studio, and orchestrates seamless workflows with Power Automate.

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1:00 PM - 2:00 PM

Inside the Agent DB: Powering Microsoft 365 Copilot for Sales with Insights and Unified Data

Plaza Ballroom-East Tower

Cross Product
Functional Intermediate

Sigita Cepaitiene and Reza Assadi

Microsoft 365 Copilot for Sales leverages the power of generative AI and role-based agents to seamlessly integrate with leading CRM platforms like Salesforce, ServiceNow, and Dynamics 365. In this session, you'll get a deep dive into the Agent DB and Framework—critical components that unify Microsoft-specific, third-party, and organizational data sources into a single, intelligent system powering Copilot experiences. Discover how the Agent DB connects diverse data sources, how relationships between them are established, and how it’s deployed, managed, and extended within your environment. You'll also learn how the Agent DB drives a wide range of out-of-the-box agents and how the resulting insights can be used to power your own custom agents and workflows. Whether you're building enterprise AI solutions or looking to optimize your Sales operations, this session provides the foundational knowledge to harness the full potential of Microsoft 365 Copilot for Sales.

Functional Topics: AI + Automation

Sigita Cepaitiene

Sigita has close to 20 years of experience in ERP: hands on implementations, Program and Product Management in Microsoft Research and Development team, Solution Architecture. Currently on an exciting journey bringing AI to everyday life's of finance professionals - head of product - Copilot for Finance.

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Reza Assadi

My team runs engineering for Copilot for Sales in Microsoft Teams, Outlook, and M365 Copilot. Prior to working on Copilot for Sales I worked building business application solutions, such as Dynamics 365 Commerce, and large-scale Web Services, such as Windows Update, Windows Store, and Windows Online (www.windows.com).

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1:00 PM - 2:00 PM

Build a Custom Team Using Power Automate

Michigan 2-East Tower

Power Platform
Technical Intermediate

Catt Henson

Use a JSON script with Power Automate to create a team in Teams with custom Channels including a Private Channel. Automate creation of Teams using a JSON based template to create Teams with specific Channels and settings.

Technical Topics: Microsoft Teams

Catt Henson

Catt has 24 + years of experience in the technology industry. Covering a variety of products and services, starting with PC and Mac upgrade and repair in the 90's to Lotus Notes/Domino, Problem Solving, Troubleshooting, Documentation, User training, O365 Administration, MS Office, MS SharePoint 2007 to O365, MS Flow-Power Automate, MS PowerApps, InfoPath, MS Windows Servers, Azure Administration. When not working Catt can be found baking/decorating cakes, playing with grandkids, riding motorcycles or spending time with family.

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1:00 PM - 2:00 PM

Supercharge Your Power Apps with Azure Logic Apps

Randolph 2-East Tower

Power Platform
Technical Intermediate

Berel Lax

This session aims to introduce low-code developers to the "big brother" of Power Automate and a key enabler for supercharging Power Apps solutions: Azure Logic Apps. Attendees will gain practical knowledge to implement highly scalable, secure, and performant integrations—such as custom APIs, ETL, and Workflow - without needing extensive coding (or just a little when necessary). They'll also learn how to decide between Power Automate, Azure Logic Apps, or fully coded solutions like Azure Functions for complex integrations and orchestration in their Power Apps projects. This session offers a platform for knowledge sharing and collaboration, allowing me to connect with fellow professionals and explore their unique use cases, challenges, and insights regarding Logic Apps. By fostering a deeper understanding of the synergies between Power Platform and Azure, this session aims to strengthen the ecosystem, driving more robust, efficient, and scalable solutions for everyone.

Technical Topics: Azure, Integration

Berel Lax

Berel is a distinguished enterprise architect and technology leader with over 15 years of experience in architecting and implementing enterprise solutions on Microsoft Cloud technologies. He has deep expertise in Microsoft Power Platform, Dynamics 365, and Azure, with a strong background in IT process re-engineering and system integration, and is known for delivering high-quality business and technical leadership across mid-to-large scale organizations.

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1:00 PM - 2:00 PM

How to Recruit and Keep Entry-Level Talent in the Dynamics Channel

Columbian-West Tower

Cross Product
Functional Beginner

Jacob Pepper and Mason Whitaker

By 2025, Generation Z (born 1996-2012) are expected to outnumber baby boomers in the workforce for the first time. Unlike previous generations, the median tenure for workers aged 25-34 with their current employer is around 2.7 years, which is significantly shorter than generations past. Additionally, 55.3% of recent grads leave their first positions within the first year. Recruiting and maintaining top Gen Z talent in the Dynamics channel requires a different approach. Like generations before them, Gen Z brings with them different expectations around work-life integration, professional development, digital-first workplaces, and personalized experiences such as flexible hours and remote work options. This session will dive into practical strategies for hiring, supporting, and empowering Gen Z talent in your organization. Mason and Jacob will share real success stories, followed by a Q&A to address your specific challenges and questions.

Functional Topics: Diversity, Equity & Inclusion, Thought Leadership

Jacob Pepper

Jacob Pepper is a Business Development Manager at Fidesic, passionate about bridging generational gaps in B2B sales and marketing. As a member of Generation Z with two years of experience in the Microsoft Dynamics channel, Jacob offers a fresh perspective on how younger generations consume content, adopt technology, and make purchasing decisions. In his current role, Jacob builds relationships with clients and partners to drive the adoption of Fidesic’s AP automation solutions. Jacob is dedicated to helping leaders adapt to the evolving work styles and expectations of Gen Z employees.

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Mason Whitaker

As the President of Volt, a leading Microsoft Dynamics 365 Business Central consulting agency, I am passionate about driving business success through innovative solutions within the Microsoft ecosystem. With a deep understanding of Dynamics 365, Power Platform, and Azure, I lead my team in delivering high-touch, integrated services to small and mid-sized organizations across the U.S. Throughout my career, I have been dedicated to empowering businesses with tailored strategies that simplify complex business processes and enhance productivity.

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1:00 PM - 2:00 PM

The Ultimate Power Slam: Dynamics 365 vs Power Pages Portals

Crystal Ballroom B-West Tower

Cross Product
Functional Intermediate

Nick Doelman

In the grand arena of CRM development, Dynamics 365 apps have been the reigning champions. The speed of development and extensibility for business users is unparalleled. But what if you need a web experience for external users with Power Pages? It is not a simple one-to-one replication. And this is where the royal rumble starts; stakes are high and competition is fierce. You need the ultimate Power Platform tag team, built on the robust foundations of Dataverse. As it’s not just a 121 replication, you need to understand how to transfer well-known features such as forms, views, and permissions into a fighting fit portal. This session will showcase the best no-code/low-code techniques as the high-flying moves that extend Dynamics 365 into Power Pages without a full-stack developer. For those tougher opponents of configuration, it will also demonstrate how to collaborate with them to build sustainable websites, ensuring your apps remain the undisputed champions in the digital arena.

Functional Topics: Optimization, Sales & Marketing, Thought Leadership

Nick Doelman

Nick Doelman is an independent Power Platform specialist, trainer and coach. Nick delivers presentations, workshops and collaborates on Power Platform and Dynamics 365 projects worldwide. From 2021 to 2023, Nick worked as a Senior Content Developer at Microsoft where he worked on skilling content for Power Pages, Power Automate, and other parts of the Power Platform. Nick has been awarded the Microsoft Most Valuable Professional (MVP) and is also a Microsoft Certified Trainer (MCT). Nick is a cohost on the Power Platform BOOST podcast.

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1:00 PM - 2:00 PM

Talk the AI Talk: Closing the Curiosity Gap in Sales & Marketing

Crystal Ballroom C-West Tower

Cross Product
Functional Intermediate

Marie Wiese and Jeff Ney

Companies are curious about AI, but when it comes to integrating it into a business, people are still trying to separate fact from fiction. This session will explore how to close the curiosity gap of AI in the sales and marketing function and start adding real value to a business. Join Marie Wiese, CEO of Marketing Copilot®, a Microsoft MVP in AI, and Jeff Ney, CEO of NewDynamic, a Microsoft CRM Partner, to discover how AI can transform your sales and marketing function. They’ll share the truth about where companies are today in their AI adoption journey, discuss what you need to get ready for AI and share examples of how to look at AI in sales and marketing across your organization. They’ll offer resources and ideas to help you build a compelling AI strategy for your organization.

Functional Topics: AI + Automation, Customer Service, Marketing

Marie Wiese

Marie Wiese is a marketing strategist and founder of Marketing Copilot®. She is a Microsoft AI MVP and host of the international podcast, Women Talk Tech. Marie has worked in the technology sector for 30 years and focuses on marketing automation/CRM and the digital transformation of the sales and marketing functions. Marie has worked in the Microsoft channel for 10 years and helps Microsoft partners, ISVs and customers build demand generation programs for their organizations.

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Jeff Ney

1:00 PM - 2:00 PM

From End User to Implementor—An Accountant's Journey

Gold Coast-West Tower

Cross Product
Functional Beginner

Matt Jutila

Transitioning from an end user of Dynamics AX or D365 to an implementor of Dynamics AX or D365 presents many unique challenges and opportunities. This session explores the journey of making this career change, offering practical tips and techniques to ensure a successful transition. Key strategies include leveraging Microsoft Learn documentation, acquiring relevant certifications, and developing a strong understanding of business processes. Empasis is placed on the importance of continuous learning, networking within the Dynamics Community, and gaining hands-on experience through project work. By following these guidelines, individuals effectively navigate the shift from an end user to a Dynamics Analyst and position themselves for success in the Dynamics community.

Functional Topics: Customer Service, Fundamentals, Other

Matt Jutila

I have worked in Dynamics my entire career. I first starting in Dynamics AX 2012 doing data migration in Washington state. I then became and end user, as an Accountant, living the life AX 2012 trial balances and journal entries. I then moved into a role as a Senior Business Analyst implementing D365 F&O at to multiple manufacturing facilities in Texas. I now manage a team of D365 F&O analysts supporting the ERP for current and future implementations.

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1:00 PM - 2:00 PM

Change Readiness & Management

Water Tower-West Tower

Cross Product
Functional Beginner

Sarah Wimberley

We’ve all heard of change management, but how can it help us be prepared for emergencies? Why is it important to use this framework to manage evolving situations? In high-pressure environments, such as during a crisis or disaster, the ability to manage change can significantly impact response times, coordination, and overall success. By implementing structured change management processes, organizations can prepare their teams to quickly adopt new roles, workflows, and technologies that may arise no matter how big or small the challenge is, or the size of your organization. In this session, we will discuss this proactive approach to minimize confusion, boosts morale, and helps maintain business continuity of operations across all impacts, dependencies and stakeholders.

Functional Topics: Fundamentals, Project Management

Sarah Wimberley

form migrations, improving business processes and driving sales growth. A graduate of Rosemont College with a Master’s in Strategic Leadership, Sarah is also an active volunteer, serving on various boards and committees, including as Vice-President of Communications, Technology & Marketing for Village on the Ridge and Technology Co-Chair for Philanos. With a strong foundation in both technology and leadership, Sarah is passionate about driving innovation in healthcare and fostering collaborative, data-driven environments.

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1:00 PM - 2:00 PM

Supercharge Your Customer Service with Copilot in Dynamics Customer Service

Roosevelt 3AB-East Tower

Customer Engagement
Functional Beginner

Jin Kim and Chad Weiner

Join us for a guide to leveraging Copilot within Dynamics Customer Service. Learn how Copilot enhances productivity and efficiency for customer service representatives. We'll explore key features like case management, knowledge base integration, and omnichannel support. Discover how Copilot automates tasks, provides real-time assistance, and improves customer interactions. We’ll cover: - An overview of Copilot and its features within Dynamics Customer Service. - Using Copilot to manage cases, integrate with the knowledge base, and support multiple channels. - How Copilot automates tasks, suggests relevant knowledge base articles, and provides real-time assistance. - Analyzing customer interactions and improving service quality using AI-driven insights and analytics. By the end of this session, you’ll understand how Copilot can modernize business processes within Dynamics Customer Service, enhance productivity, and improve efficiency.

Functional Topics: AI, Customer Service

Jin Kim

As Director of Microsoft D365 Contact Center Practice, Jin has over 20 years in the technology sector that spans roles in product engineering for enterprise scale platforms with a focus in CRM and Contact Center as a Service (CCaaS). One of the original members to build and ship Omnichannel for Microsoft Dynamics 365 Customer Service, which is now known as Contact Center.

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Chad Weiner

Chad is currently the Power Platform Lead at Alithya. He works with prospects and customers to identify areas in their businesses where they can digitally transform to make their businesses more competitive, profitable, and productive. His main job function is to demonstrate and provide estimates on how Dynamics 365 Customer Engagement and the Power Platform can help solve real-world problems. When he’s not at his home office in Colorado, he’s out hiking, biking, and eating his way to new adventures.

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1:00 PM - 2:00 PM

Power BI Magic: Filtered Reports in D365

Randolph 1AB-East Tower

Customer Engagement
Technical Intermediate

Lokesh Patel

This intermediate-level presentation will give you the guide to develop a Power BI report with the context of a specific entity. We will walk through hands-on demos of how to build, configure, maintain, and troubleshoot the embedded Power BI report. Together, we can increase data visibility for users! Be a superhero of your report!

Technical Topics: Dataverse, Integration, Reporting

Lokesh Patel

Lokesh Patel has a winding path to his current role. Educated as a civil engineer, forged as a consultant, and voluntold into administering software, he has a varied background. Through all this, he survived and brings his experience as an admin, developer, and user together to form a great combination.

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1:00 PM - 2:00 PM

How to Decide What Options is Best: Implementing a CE Module vs. a Model-driven App

Michigan 3-East Tower

Customer Engagement
Technical Beginner

Breno Farber and Pablo Cosimo

It can be challenging to make the right choice between implementing a Dynamics 365 Customer Engagement (CE) module and developing a Model-Driven App. This session aims to provide attendees with a clear understanding of both options, helping them make informed decisions based on their specific needs.

Technical Topics: Implementation

Breno Farber

100+ Dynamics 365 / Power Platform Customers & Projects | 50+ Microsoft Certified Trainer Academies | 500+ Certified Students Experienced technical consultant with strong skills in the area of management. I make the difference in projects and teams that I take care of. Delivering to the customers and end users tools of great added value, that bring efficiency to their activities, automation of tasks and benefits for the entire organization.

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Pablo Cosimo

I have been a fan of Microsoft technologies since my early days with software development. My passion led me to continue exploring languages, techniques, and methodologies. With over a decade of experience in MS Dynamics, I continue to learn and enjoy sharing my knowledge and experiences. As the CTO of Gambito, my goal is on maintaining the highest technical standards to ensure the quality of our final products for our customers.

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1:00 PM - 2:00 PM

By the Power of Data! Unleashing Marketing Forms in D365 Customer Insights—Journeys

Randolph 3-East Tower

Customer Engagement
Technical Intermediate

David Vargas and Tyler McClain

Embark on an epic adventure to master the power of Customer Insights - Journeys forms! This session will dive into their current functionality, demystify their code, and reveal how you can enhance them to capture leads, execute post submission routing to support sales, initiate key interactions, and trigger seamless Customer experience processes. Whether you're building your first line of data capture or optimizing advanced workflows, you'll leave equipped to level up your forms and create legendary marketing experiences.

Technical Topics: Implementation, Optimization

David Vargas

With over four years of experience at Coffee + Dunn, David has played a pivotal role in driving marketing operations and automation strategies for numerous clients. His expertise includes designing and building complex marketing forms and emails, extending their design and functionality with custom code that helps solve clients' problems. Throughout his tenure, he has also built and implemented efficient Power Automate flows that have streamlined processes, enhanced productivity, and improved operational efficiency across various teams.

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Tyler McClain

Tyler McClain serves as Senior Solution Consultant at Coffee + Dunn, where he leverages his 10+ years of experience in technology to lead Dynamics 365 customer engagement implementations for clients in the manufacturing, higher education, and business services spaces. Triple-certified in Dynamics 365 + Power Platform, Tyler combines his natural curiosity with a deep commitment to solving customer pain points to design + execute technological roadmaps that set his clients up to effectively drive growth for their organization.

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1:00 PM - 2:00 PM

BC from GP—User Experience and Questions

New Orleans-West Tower

Dynamics GP
Functional All Levels

John Kirsch

In this session, we review some of the features and requests GP users often have when transitioning to BC. This session will include BC functionality and tips that any user can benefit from while really help those who recently migrated from GP to BC or are considering the move in the future.

Functional Topics: Migration, Optimization

John Kirsch

John is known for his leadership, which facilitates strong teamwork and positive working relationships. John has more than 20 years of experience with Microsoft Dynamics GP as a consultant, user, IT support, and controller. His breadth of experience includes working with hundreds of ERP implementations. He has extensive experience with SQL and performance tuning, report writing using Excel, SSRS, and other tools. On the functional side, John has expertise in the distribution modules, including inventory, sales order processing, and purchase order processing.

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1:00 PM - 2:00 PM

Use All the Possible Freebies for Your Dynamics GP Administration

Atlanta-West Tower

Dynamics GP
Functional Intermediate

Beat Bucher

In this session we're going to take a trip thru the available free tools to help you manage & administer your GP instance day in and day out to make your life easier.

Functional Topics: Fundamentals, Other

Beat Bucher

Beat is using Microsoft Dynamics Great Plains since version 7.x back in 2003. He has been working with SQL server for several years, using various reporting tools like Crystal Reports, Excel, Report writer in GP and SSRS. He has been awarded the GPUG All Stars title at the GPUG Summit 2013 in Tampa FL for his contribution to the Dynamics GP community and active participation as a presenter at several events like Convergence and GPUG Summit. Was a Microsoft MVP from 2015 to 2018. In 2018 Beat started his own consulting business around Dynamics GP, called GP Geek Inc.

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1:00 PM - 2:00 PM

Leveraging Workflow Throughout GP

San Francisco-West Tower

Dynamics GP
Functional Intermediate

Bryan Hack

Join us and discover the power of Workflow throughout Dynamics GP, where robust workflow capabilities redefine, operational efficiency leveraging approvals seamlessly integrated into Outlook. Follow along using a “Day in the life scenario” to walk through different processes following key internal controls. Delve into complex workflow design, including the configuration and approval of Vendors, Accounts, Requisitions, and Purchase Orders, extracting maximum functionality from your Dynamics GP. Gain an understanding of often-overlooked key GP functions that add significant value with minimal deployment, and we’ll also discuss Modern Authentication requirements that you need to know about. Our session includes "tips and tricks" for setup and designing workflows as well as covers some other underutilized functions. Don't miss this opportunity to elevate your Dynamics GP experience with practical insights and expert guidance.

Functional Topics: AP/AR Automation, Optimization, Thought Leadership

Bryan Hack

Bryan embarked on his consulting journey with GP in 2002. For over a decade, he worked with 2 Microsoft Partners in Vancouver, BC implementing & supporting GP. Bryan's expertise spans diverse sectors, including forestry, mining, distribution, not-for-profit, and government. Transitioning to a start-up Management Consulting firm, he delivered ERP software selection services & implementation support. Concurrently, Bryan served as the go-to consultant and trusted advisor for key GP customers. In April 2016, he decided to focus solely on GP, building a dedicated team around this specialization.

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2:15 PM - 3:15 PM

A Deep Dive Into Fixed Assets—More Than Just Depreciation

Regency Ballroom A-West Tower

Business Central
Functional Advanced

Robb Delprado MVP, MCT

Do you know that the Fixed Asset Granule in Business Central does more than keep track of acquisition costs and depreciation? This session will cover tracking maintenance expenses, utilizing multiple depreciation books, options for depreciating additional acquisition costs after assets have been in service, options for disposal method, budgeting future depreciation expenses, and assigning assets to insurance policies. And as a bonus, we will review the new Fixed Asset Analytics.

Functional Topics: Finance

Robb Delprado MVP, MCT

Robb is a 26-year veteran of the Navision, NAV, and BC world. He is a Microsoft MVP, an MCT, MCP, and a nonpracticing CPA. He has spoken at Convergence, Directions NA, Directions EMEA, Days of Knowledge, and multiple User Group Conferences.

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2:15 PM - 3:15 PM

Introduction to BC Manufacturing

Regency Ballroom B-West Tower

Business Central
Functional Beginner

Andrew Good

Learn the building blocks of BC Manufacturing. We will review BC terminology, and the concepts of how to describe a manufacturing operation. This will include Bills of Materials, Routings, and how to tie them together. This is great way to get a base understanding of your options in BC.

Functional Topics: Manufacturing

Andrew Good

Andrew’s extensive knowledge has been built from personal experiences with a wide range of companies. His Engineering background has provided opportunities to work in a variety of operational and management roles. Projects have ranged from new implementations, special projects, and upgrades through to streamlining business operations. 23 years of Business Central and NAV experience means that he can provide a variety of perspectives when working with clients. To support the end users and partners that we work with, he is a MCT, DCP (Dynamics Certified Professional), MCP, and All Star.

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2:15 PM - 3:15 PM

Balancing Act: Mastering Subledger Precision for General Ledger Harmony in Business Central

Regency Ballroom C-West Tower

Business Central
Functional Beginner

Kristen Hosman and Rebecca Williams

Unlock the secrets to financial precision with Microsoft MVP Kristen Hosman in our exclusive session. Join Kristen, a former Controller, as she shares invaluable insights on leveraging subledgers effectively to maintain seamless harmony with the general ledger. Gain setup tips, proven strategies, and practical advice for navigating the intricacies of subledger management within Business Central. Kristen will also guide you through troubleshooting and resolving any issues that may arise, ensuring a robust financial foundation for your organization. Don't miss this opportunity to learn from an industry expert and elevate your Dynamics 365 experience. Master the art of subledger balance for financial control and success.

Functional Topics: Finance

Kristen Hosman

With over 20 years in accounting, ERP systems, and Microsoft Dynamics, Kristen Hosman founded Mount Evans Consulting to tailor accounting systems for small businesses. As a certified accountant, she leverages her diverse experience to offer customized solutions. Kristen is deeply involved in the Microsoft Dynamics community, serving on the Dynamics User Group (DUG) advisory committee and sharing insights at conferences. A five-time Microsoft MVP and DUG Superhero, she is a trusted expert in Dynamics 365 Business Central, tackling complex projects with ease.

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Rebecca Williams

A Business Central Consultant with a solid foundation in accounting, she is dedicated to assisting businesses in enhancing their financial processes and achieving their objectives.

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2:15 PM - 3:15 PM

To Item or Not to Item—When and What Else Can I Use?

Regency Ballroom D-West Tower

Business Central
Functional All Levels

Aldeen Simmonds-Thorpe and Claude Rustom

Does everything in your inventory need to be an item? Let’s find out! There are so may reasons to Item or Not to Item and in this session, we will challenge your thinking of what should or could be an item and help you unlock the hidden potential of non-inventory items and resources in Business Central with some uncommon, but highly practical uses. Perhaps it’s time to rethink your item list? While you do, use our guide to help you deicide, as we explore the pros, cons and opportunities of inventory classification and practical ways to implement these changes.

Functional Topics: Finance, Inventory Management, Supply Chain

Aldeen Simmonds-Thorpe

Having loved NAV/BC as a user, Aldeen has taken her experiences and learnings from the Food Manufacturing and Operations world and transformed them into valuable insights. Now as a Senior Consultant and Trusted Business Advisor, she continues to challenge the boundaries of technology and employ innovative solutions to empower users and drive real business results.

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Claude Rustom

Senior Application Consultant at Innovia Consulting Experienced Senior Consultant (17 years of Experience in Implementing ERPs) with a demonstrated history of working in the information technology and services industry. Skilled in Business Process, Requirements Analysis and Project Management.

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2:15 PM - 3:15 PM

Automate with Ease: Leveraging Business Central 'Business Events' in Power Platform

Acapulco-West Tower

Business Central
Technical Intermediate

Matt Traxinger

This session explores real-time integration, enabling proactive decision-making and enhancing operational efficiency. Learn how to set up and configure business events to trigger actions across Power Platform, creating a unified, responsive ecosystem that reduces manual tasks and promotes seamless data flow between systems.

Technical Topics: Integration, Optimization

Matt Traxinger

Matt is a seasoned Business Central developer with nearly two decades of experience in the field. Since 2005, he has worked with ISVs, end-users, and partners, leveraging his expertise to enhance developer productivity. A Business Central and Azure Certified Developer, and DevOps Engineer Expert, Matt is committed to integrating modern tools and development techniques into the Business Central ecosystem. He leads numerous initiatives aimed at automating repetitive tasks, freeing developers to engage in creative, high-value work that drives innovation and growth.

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2:15 PM - 3:15 PM

G/L Budgets in BC

Hong Kong-West Tower

Business Central
Functional Beginner

Carrie Johnson

This session is designed to walk end users through the creation of G/L Budgets within BC. This will include creating a budget, editing an existing budget, copying a previous version, and manually adding values. This will include budgets by dimensions. Then we will review the G/L Budget Entries along with the G/L Account Balance/Budget matrix. Finally, we will look at the various reports for comparing budget to actual. This will include the trial balance and existing financial reports. This session will not include the creation of financial reports using the newly created budget.

Functional Topics: Finance

Carrie Johnson

I have worked in BC as an end-user for day-to-day accounting functions. I've taken my experience and I'm now working as an independent consultant helping clients implement BC or streamline their current processes.

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2:15 PM - 3:15 PM

Accounts Receivables and Collections Tools—Creating a Unique Workspace for A/R

Grand Ballroom J-East Tower

Finance ∓ Supply Chain
Functional Intermediate

Jody Cronk

Join me on a journey to create a personalized workspace to meet the needs of City of Columbus accounts receivable/collection activities. Leaning on 'out of the box' functionality and user requirements to create a centralized location for customer collections.

Functional Topics: Finance

Jody Cronk

Graduate of The Ohio State University with a BA in Humanities (Women's Studies) 12+ years as a user/analyst/admin in the AX/D365FO channel 'Jill of all Trades' my current areas of focus are AR and POS

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2:15 PM - 3:15 PM

AI-Driven Efficiency: OCR Solutions for Dynamics 365 Finance

Grand Ballroom I-East Tower

Finance ∓ Supply Chain
Functional All Levels

Scott Higley

Explore how integrating Optical Character Recognition (OCR) technology within Dynamics 365 Finance and Supply Chain Management enhances invoice processing efficiency. This session will delve into the Invoice Capture solution, which leverages AI to automatically create vendor invoices from digital images, reducing manual data entry and minimizing errors. Attendees will hear about the use of OCR at a live customer and gain insights into required roles, licensing considerations, and best practices for implementing OCR to streamline accounts payable operations.

Functional Topics: AI, AI + Automation, AP/AR Automation, Finance, Optimization

Scott Higley

Scott is a former consultant and an expert in the full Microsoft solution stack. Scott works with customers to define their goals, the required technologies, and the path to success.

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2:15 PM - 3:15 PM

Production Scheduling

Grand Ballroom GH-East Tower

Finance ∓ Supply Chain
Functional All Levels

Nigel Cox

Okay, you've made the plan. If you did well, the plan is already achievable, but likely needs tweaking and re-sequencing as you release to Production, If not you'll need to do some major schedule work and likely make some compromises - unhappy customers and customer service, unhappy shopfloor, unhappy vendors, and unhappy finance (costs and working capital). This session provides insight on the scheduling process and also discusses how to improve planning to make scheduling easier and less costly.

Functional Topics: Manufacturing

Nigel Cox

Regular speaker at many National D365/AX Conferences and local UG's with consistently high reviews. Frequent contributor on Yammer/Viva Engage. Dynamics "AllStar", Community Legend Delivered 27+ 2 or 3-day F&O workshops for Planning, Scheduling and Costing at Manufacturer sites. Very well received. Practiced (CFPIM) speaker at APICS chapter in years past. Accomplished visiting professor at Community colleges for Business Administration Bachelors in years past

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2:15 PM - 3:15 PM

Integration Overkill: Turbocharging Dynamics F&O with Unstoppable Patterns

Grand Ballroom MN-East Tower

Finance ∓ Supply Chain
Technical Intermediate

Nathan Clouse and Beau Schwieso

Strap in, because this isn't your run-of-the-mill integration talk—this is Integration Overkill, where every API call, data entity, and service goes full throttle. In this session, we’ll rip through the best-in-class integration patterns for Dynamics Finance and Operations, blending lightning-fast data flows with bulletproof reliability. Whether you're orchestrating complex systems or annihilating bottlenecks, we’ll arm you with the strategies to make integrations not just functional, but legendary. You'll learn what strategies and patterns will lead you to victory - and even save some money along the way. Think data pipelines that never fail, automations that never miss, and workflows so smooth they’d make a cyborg cry. If you’re ready to leave the old ways in the dust and push Dynamics F&O integrations to the max, then this session is your turbo boost to glory.

Technical Topics: Azure, Integration

Nathan Clouse

MVP w/ 11 years of #AX2009, #AX2012, and #MSDyn365FO technical and functional experience. I write code, sometimes it's good. #tattoos, #deathmetal and #lifting

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Beau Schwieso

With 20 years of leadership experience in digital transformation across several manufacturing industries, I have consistently delivered strong results by removing barriers, setting clear goals, and holding myself and my team accountable for achieving them.

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2:15 PM - 3:15 PM

Creating and Customizing Agent Experiences for Finance and Operations Apps

Grand Ballroom L-East Tower

Finance ∓ Supply Chain
Technical All Levels

Jared Hall

Join us in this session to learn about building your own copilot experiences for Dynamics 365 finance and operations apps. Microsoft provides a wide range of copilot capabilities to drive greater efficiency and insights with the application. While these experiences are available out of the box, there is also flexibility in extending and customizing the copilot experiences to meet the unique requirements and business processes of each organization. In this session we’ll see what options are available today for copilot extensions using both low-code and pro-code toolsets, and the future strategy for customizing these AI experiences with your F&O data and business logic.

Technical Topics: AI + Automation

Jared Hall

Jared Hall is a Principal Program Manager on the Microsoft Dataverse team with focus on the Finance and Operations platform. Jared has been with Microsoft for 18 years, with experience on several Dynamics 365 application teams, prior to his current work on the platform, which centers on supporting the Dynamics 365 suite of business applications and Copilot initiatives for ERP.

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2:15 PM - 3:15 PM

Healthcare Technology Case Study - D365 F&SCM success story

Grand Ballroom K-East Tower

Finance ∓ Supply Chain
Cross Product
Functional All Levels

Nash Simeunovic and Djuro Vorkapic

We will discuss how we delivered a D365 rescue project in 2024. After two partners struggled to move the client from Dynamics AX to D365 F&SCM, we've adjusted the approach and the client is now up and running on the latest version of the software. We will cover best practices, lessons learned and ultimately how to make Dynamics projects more successful.

Functional Topics: AI, Finance, Project Management, Supply Chain, Thought Leadership

Nash Simeunovic

Over 20 years of experience in the Dynamics world. Currently leading a practice at Reach, where we focus on delivering and fixing Dynamics implementations.

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Djuro Vorkapic

13 Years of experience in AX2012 and D365 F&O. Majority of career in medical and pharmaceutical industries. Successfully supported end users and helped with new implementations. During career primary focus on financials, however, also have experience with logistics and inventory. Successfully passed several Microsoft certifications, and continuously improving myself in the field of ERP, specifically D365 F&O.

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2:15 PM - 3:15 PM

Things to Know Before You Flow

Crystal Ballroom A-West Tower

Power Platform
Technical Beginner

Mary Myers

In this session we take a look at important administrative and setup components that are critical to building flows that will work long term and be scalable with. You will learn how to keep data secure while encouraging innovation. This session will also address how to utilize pipelines for ALM and importing and exporting flows for collaboration amongst builders.

Technical Topics: Fundamentals

Mary Myers

Mary entered the Dynamics community in 2018 after being an AX super user for 3 years. Mary has been helping lead SMB's for 15+ years across various industries. After an App In a Day She became hyper focused on using the Power Platform to transform the way small businesses operate. Her niche is extending Business Central with the Power Platform. Mary is an MVP who is passionate about helping others upskill themselves. She also co-leads the Tampa UG that focuses on the Power Platform and Dynamics. Her main goal is to help as many people as possible become the best version of themselves. 🫶

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2:15 PM - 3:15 PM

Power Tips for Power Apps: Let’s Get Off the Ground Together (Taylor’s Version)

Michigan 1ABC-East Tower

Power Platform
Functional Beginner

Taylor Dorward

Join Taylor for this Power Apps session for beginners. In this session you will get Taylor’s top 10 tips to help jump start your journey with Power Apps. So, if you would like to shorten the learning curve and impress others, join us for this informative and hopefully funny session!

Functional Topics: Customer Service, Finance, Human Resources/Payroll, Inventory Management, Manufacturing, Optimization, Other, Reporting

Taylor Dorward

Hello all! My name is Taylor Dorward and I am a Power Apps Consultant and Accessibility Evangelist in the Microsoft ecosystem. I have spoken at several conferences, including, Summit North America, DynamicsCon Live, DynamicsCom Virtual, and Directions NA. I enjoy discussing my passion for Power Apps and Diversity and Inclusion in the workplace - I hope you are able to join me for one of my sessions!

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2:15 PM - 3:15 PM

Unlocking Productivity: Project and Task Management with the Planner and D365 Project Operations

Plaza Ballroom-East Tower

Power Platform
Functional Beginner

Sebastian Sieber

Microsoft offers several tools to organize your own, your team’s tasks, and whole Projects. There are also premium and enterprise offerings. So, it can be easy to lose track of tools and tasks. Microsoft ToDo, Planner, Project for the web, and even Dynamics 365 Project Operations throw their hats into the ring. Plus there is also a new Planner now. But which is the best option for your business and own needs? How can you level up your productivity? How does Copilot and AI can enhance the experience even further? Join the interactive session to learn the differences and benefits of each of the available tool in the Microsoft World with the latest news from the new AI Era. Key Takeaways: - Get an overview of the differences between Microsoft ToDo, Planner, Project for the web, and D365 Project Operations and how the new Planner fits in here - Understand the impact of Microsoft Copilot and AI - Learn how you can enhance productivity with the Power Platform and Dynamics 365

Functional Topics: AI, Project Management, Optimization

Sebastian Sieber

For the past ten years, Sebastian has been a member of the ISV Solutions team at proMX AG. During this time, proMX’s project and resource management tool, proRM Fast Start, has won numerous awards. Sebastian was one of proMX’s liaisons to Microsoft’s Dynamics 365 for Project Service Automation (now: Project Operations) development team, thus gaining exceptionally thorough knowledge of the product almost since its inception first launch/release. He has proven his PSA expertise in several successful implementation projects for proMX's international customers.

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2:15 PM - 3:15 PM

Power Pages 101

Michigan 2-East Tower

Power Platform
Technical Beginner

Cory Christoffel

"I've heard of Power Pages, what is it good for?" If this question has crossed your mind since you began to explore Power Platform this session is for you! Learn the value of Power Pages within the context of Power Platform, and spend some time practically looking under the hood to build out a simple site that extends a business process to some external users.

Technical Topics: Fundamentals

Cory Christoffel

Cory is a seasoned Power Platform professional with 15 years of experience with Power Pages in all of its incarnations. Currently leading the Power Pages practice in the RSM PowerFactory.

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2:15 PM - 3:15 PM

Sales Forecasting with Microsoft Fabric Notebooks and Fabric Data Science

Randolph 2-East Tower

Power Platform
Technical All Levels

Belinda Allen

Unlock the power of sales forecasting with Microsoft Fabric Notebooks and Fabric Data Science in this dynamic 60-minute session! Dive into the world of data-driven decision-making and learn how to leverage advanced tools to predict sales trends accurately. Key Takeaways: • Hands-On Demonstration: Watch as our expert guides you through the process of creating and using Fabric Notebooks for sales forecasting. • Data Science Techniques: Discover how to apply cutting-edge data science methods to enhance your forecasting models. • Practical Insights: Gain valuable tips and best practices for integrating Fabric Data Science into your sales strategy. This session is designed to equip you with the skills and knowledge to improve your sales forecasting accuracy and drive better business outcomes. Don’t miss this opportunity to elevate your data science capabilities and transform your sales predictions!

Technical Topics: Azure

Belinda Allen

Belinda Allen is a Microsoft Most Valuable Professional (MVP) for Power BI. Belinda is also a Microsoft Certified Trainer (MCT), Speaker, and the Co-Author of 2 books on Business Intelligence and Microsoft Dynamics GP. Belinda focuses on Microsoft Fabric, but is still working with the Microsoft Power Platform, happily wearing the title #CitizenDeveloper. Being the Director of Enablement for iLink Digital, Belinda daily focuses on her personal mission statement, “To Improve the Lives and Success of my customers and partners.” https://www.MsBelindaAllen.com https://www.ilink-digital.com

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2:15 PM - 3:15 PM

Simplifying Financial Reconciliation Using Copilot in Excel

Columbian-West Tower

Cross Product
Functional All Levels

Brittany Burke

Learn how to streamline your financial reconciliation process using Microsoft Copilot in Excel. This session is designed for finance professionals, accountants, and anyone involved in financial data management who seeks to enhance efficiency and accuracy in their reconciliation tasks. Enjoy a live demonstration of Copilot in action, showcasing practical examples of financial reconciliation.

Functional Topics: AI, AI + Automation, Finance

Brittany Burke

Brittany is an end-user turned Principle Solutions Architect for D365 F&O who uses her Master’s in Accounting to bridge the gap between finance and technical teams. She strives to ensure client needs are heard, addressed, and resolved. When out-of-the-box solutions do not meet requirements, she designs comprehensive solutions that take business processes and end goals into account.

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2:15 PM - 3:15 PM

Automate Everyday Operations: Ten Common Use Cases for Teams and Power Automate

Crystal Ballroom B-West Tower

Cross Product
Functional Beginner

Shannon Mullins

Join us to explore 10 game-changing use cases that fuse the power of Microsoft Teams and the automation magic of Power Automate. This session is not just about concepts—it's a Demopalooza of real-world scenarios that will supercharge your organization's everyday routines. Exciting scenarios include: - New Customer Onboarding: Revolutionize your customer experience with automated onboarding that's as seamless as it gets. - Automate Quote to Orders: Witness the transformation of your sales process as we show you how to effortlessly transition from quotes to orders. - New Vendor Onboarding: Say goodbye to manual processes and hello to efficiency with automated vendor onboarding. - Time Off Requests: Automate time-off requests and make your processes as agile as your team. This session isn't just about taking notes; it's about taking action. Join us to see how to make the most of your Microsoft 365 investment and power up those businesses processes.

Functional Topics: AP/AR Automation, Finance, Optimization

Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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2:15 PM - 3:15 PM

Unleashing Your Inner Superhero: Mastering Business Process Excellence for Consultants

Crystal Ballroom C-West Tower

Cross Product
Functional Intermediate

Rachel Profitt

Calling all solution architects, functional consultants, and business analysts! It’s time to don your capes and join us for an action-packed session on Business Process Excellence. Discover the latest features in the business process catalog and learn how to wield them like a true superhero. Our experts will guide you through leveraging Azure DevOps projects to supercharge your discovery, design, and configuration of Dynamics 365 solutions. Whether you’re battling inefficiencies or striving for seamless integration, this session will equip you with the superpowers needed to conquer any challenge. Get ready to elevate your skills and become the hero your organization needs!

Functional Topics: Optimization, Other

Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and piecing things together. Rachel is a Principal Program Manager responsible for Business Process Excellence, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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2:15 PM - 3:15 PM

Simplicity Served: A Gourmet Guide to Dynamics 365 Licensing

Toronto-West Tower

Cross Product
Functional All Levels

Ridhwaan Unia and Misy Palmer

Understanding the complexity of Dynamics 365 licensing by simplifying it and making it relatable for the everyday user through the analogy of food. I will break down the licensing guide into familiar culinary elements, making the information relatable to most people. A few examples Base/Attach model - Ordering from a restaurant Compliance - Health Inspection Cost Optimization - Meal prep

Functional Topics: Thought Leadership

Ridhwaan Unia

Over 5 years of experience in Microsoft Licensing and trying to simplify the complexity around licensing.

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Misy Palmer

Misy Palmer is a Senior Licensing Specialist at Stoneridge Software. She works closely with the Sales and Marketing team to assist with licensing, legal documents, statements of work, and more. Misy has nearly a decade of experience with Microsoft Dynamics products.

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2:15 PM - 3:15 PM

Reframing Resistance: Managing Change in Dynamics 365 Adoption

Gold Coast-West Tower

Technical Beginner

Stephanie Lavinskas

Join me for an interactive session designed to help you tackle the common challenges of resistance during an implementation. We'll explore how to view resistance not as a roadblock, but as an opportunity for growth and dialogue. During the session, you'll learn to identify different types of resistance and develop strategies to engage stakeholders effectively. Together, we'll discuss practical approaches to foster open communication and build a resilient organizational culture that embraces change. By reframing resistance, you’ll empower your team to navigate the transition smoothly and make adoption a success!

Technical Topics: User Adoption

Stephanie Lavinskas

Stephanie is CEO of Lavinskas Consulting Group, which helps organizations navigate implementations with a focus on empathy and a people-centric approach. Renowned for simplifying complex transitions, Stephanie employs a hands-on methodology that prioritizes employee engagement. She emphasizes collaboration and flexibility, acknowledging that each organization is unique. By aligning strategies with the needs of its people, she believes organizations can effectively leverage their greatest asset: social capital. Ultimately, Stephanie advocates that people are the key to successful change.

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2:15 PM - 3:15 PM

Business Central 2025 Release Wave 1

Water Tower-West Tower

Cross Product
Functional Intermediate

ZY Qian (HE/HIM) and Fabio Araujo

Join us for an exciting session where we’ll unveil the latest innovations from the 2025 Release Wave 1. Discover how AI is transforming user experiences and driving productivity across the board. This session goes beyond just technical and functional updates — we’ll also introduce key Microsoft programs designed to accelerate your AI adoption and digital transformation journey. Whether you're a business leader or a technical expert, you'll leave with actionable insights and resources to help you and your customers achieve more.

Functional Topics: Customer Service, Finance, Fundamentals, Inventory Management, Manufacturing, Project Management, Reporting, Sales & Marketing

ZY Qian (HE/HIM)

Tony is a seasoned professional in Microsoft Dynamics 365, serving SMB, SMC, and Enterprise sectors for CRM and ERP implementation. As a Solution Architect, he ensures the scalability and utilization of best practices in solution architecture. His areas of proficiency encompass Dynamics 365 components and Azure

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Fabio Araujo

In this era of rapid transformation fueled by AI, I am responsible to dive into the dynamic world of business applications alongside customers, partners, and my colleagues at Microsoft to define innovative strategies and drive initiatives to catapult our Biz Apps growth across these regions.

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2:15 PM - 3:15 PM

AI-Driven Customer Journeys and ABM in Dynamics 365 Customer Insights

Roosevelt 3AB-East Tower

Customer Engagement
Functional Intermediate

Khaled Nassra

Join us for an in-depth exploration of how to implement Account-Based Marketing (ABM) strategies and advanced customer journeys within Dynamics 365 CI. In this session, we'll delve into the key components of ABM, showcasing how Copilot Sidecar and other technologies can be leveraged to personalize customer experiences, enhance engagement, and drive business growth. Learn practical insights and strategies to elevate your CRM capabilities and take your customer relationships to the next level.

Functional Topics: AI + Automation, Customer Service, Optimization, Reporting, Sales & Marketing

Khaled Nassra

As the Managing Director of Enki Consulting, Khaled advises leadership teams responsible for global go-to-market strategy and business expansion into new verticals and regions through new and existing partnerships, through Microsoft, and by working directly with end-users. Khaled has led multiple organizations from no market share to success by prioritizing customer and partner benefits and working in sync within a broader ecosystem.

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2:15 PM - 3:15 PM

From On-Prem to Cloud: A FastTrack Success Story

Randolph 1AB-East Tower

Customer Engagement
Technical All Levels

Jeannette Schlegel and Austin Hampe

Learn how our organization capitalized on MS FastTrack to migrate from CRM On-Prem to the Cloud weeks ahead of schedule and 20% UNDER BUDGET. Tools and Best Practices that helped us in our success - from the behind-the-scenes Tech Team to the End User.

Technical Topics: Implementation, Migration

Jeannette Schlegel

Jeannette has hands-on experience implementing Dynamics 365 CRM, including a successful on-prem to cloud migration completed under budget & ahead of schedule. Her diverse background includes managing org change & training for large-scale projects. She excels in aligning business operations with business needs, is known for driving impactful transformations & thrives on team collaboration across all levels to deliver results-driven solutions. When she’s not solving problems for end users, she’s busy teaching skiing at a local mountain or dreaming about the next snowfall.

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Austin Hampe

Austin is a Power Platform consultant based in Pittsburgh, Pennsylvania. He has a strong skillset in eliciting business requirements and translating them into technical solutions. He enjoys designing and building Canvas Apps, Model-Driven Apps, and Power Automate Flows. He taught middle school history for a year, realized it wasn't for him, and then decided to go back to school to get an MBA.

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2:15 PM - 3:15 PM

Dynamics 365 Field Service Preventative Maintenance Optimization with Power Automate

Michigan 3-East Tower

Customer Engagement
Functional Beginner

Kevin De Pree

This session will explore ways to optimize Dynamics 365 Field Service’s preventative maintenance capabilities using Power Automate. This includes updating future maintenance dates when preventative maintenance is performed earlier or later than originally planned, meter or non-duration based maintenance, etc.

Functional Topics: Customer Service, Optimization

Kevin De Pree

A skilled consultant and technical strategist, Kevin De Pree is a Vice President at Rand Group, with over 30 years’ experience leading global ERP and CRM projects and teams. Kevin has a unique background in both business management and IT systems consulting and sales, which allows him to provide a holistic understanding of how different systems and processes work together. He is able to paint the big picture for clients, enabling them to completely transform their operations with fully optimized technology solutions that meet their business needs.

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2:15 PM - 3:15 PM

Make Your Dataverse Fort Knox: Baseline Configuration Tips & Tricks

Randolph 3-East Tower

Power Platform
Technical Advanced

Joe Griffin

Security baselines are typically not a huge concern when implementing low-code platforms within small organisations. But as you start to promote these solutions within enterprises, you'll often encounter challenges when convincing IT teams that the solution you're implementing can align with existing standards and that some of the frequently voiced promises of the solution don't accidentally cause a compliance nightmare. So, how can we best balance this while ensuring we deliver value in an agile way? To help navigate this minefield, join me in this hands-on session. I'll explain and demonstrate the most crucial baseline configurations to apply within any environment leveraging Microsoft Dataverse. Based on real-world experiences, attendees will walk away with a firm understanding of several essential steps to improve the posture of any environment and keep information security challenges at bay. Make your Dataverse shine with its dazzling security posture by attending this session!

Technical Topics: Dataverse, Security & Compliance, Optimization

Joe Griffin

My name’s Joe Griffin, and I’m CEO of proMX's UK practice. I hold various Microsoft certifications and have a broad knowledge of working with and managing projects involving the Power Platform, Dynamics 365, Azure, and other Microsoft technologies. I love getting involved in the Business Applications technical community and was very fortunate to receive the Most Valuable Professional (MVP) award from Microsoft in 2020 in recognition of my contributions in this area.

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2:15 PM - 3:15 PM

From Ground to Cloud: Preparing Dynamics GP to a Cloud-Based ERP

New Orleans-West Tower

Dynamics GP
Functional Beginner

Cecile Dinh and David Laster

Before you can transition to a cloud-based ERP, ensuring your Dynamics GP system is ready is crucial. In this session, we’ll dive into the preparation work required within Dynamics GP itself.

Functional Topics: Finance

Cecile Dinh

Cecile Dinh is a Microsoft Certified Professional, trustworthy, collaborative, dedicated, adaptive professional passionate in helping individuals integrate technology to meet evolving business needs. Expertise: 25+ years in Microsoft Dynamics GP. Involved in implementation, data requirement analysis, train users, provide technical support, installation and upgrade. Certified in D365 Business Central and learning Microsoft Power Platform.

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David Laster

Business Central | Dynamics GP | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert Summit Legend BC/NAVUG All-Star Microsoft MVP https://www.thedynamicsmindset.com/

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2:15 PM - 3:15 PM

Management Reporter: 50 Tips in 50 Minutes

Atlanta-West Tower

Dynamics GP
Functional Beginner

Derek Krebs

In less than an hour, learn over 50 tips and tricks used by Management Reporter users in handling their financial reporting requirements. Sort data. Run multiple reports at one time. Set security by department. Learn about all of these plus many more.

Functional Topics: Finance

Derek Krebs

Derek Krebs has over 30 years of experience in the fields of accounting, finance and business intelligence software. Prior to becoming a partner and senior consultant with the MSX Group in 2009, Derek spent 14 years consulting at FRx Software and Microsoft where he implemented financial reporting, budgeting, and business intelligence software at over 300 clients world-wide and trained over 5000 end users. Derek has a MBA education and 6 years of experience as a financial analyst and assistant controller where he gained expertise in financial accounting, budgeting and reporting.

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2:15 PM - 3:15 PM

Dynamics GP Navigation List vs Smart Lists

San Francisco-West Tower

Dynamics GP
Functional All Levels

Michael Gummel

Navigation Lists are some of the most under-utilized tools in Dynamics GP. Most people use SmartLists every day, but there are some things that Nav Lists are more appropriate for. During this session, we will review some of the differences between SL and NL. We will also delve into when one would be more appropriate than the other as well as some ticks/tricks for each. The attendee will walk away with things that can help them right away.

Functional Topics: Finance, Fundamentals, Reporting

Michael Gummel

Michael has been a member of the Paradigm team since its inception and has more than 30 years of professional experience in accounting, technology, tax and auditing. During his previous position as product engineer for Paradigm Technology Consulting, Michael had exposure to many industries and has used this experience to provide well founded solutions to the business issues. Michael has been a frequent speaker at many industry events and has authored a number of magazine articles that have been published.

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3:15 PM - 3:45 PM

PM Break & Sponsor Mingling

Riverside Exhibit Hall

3:45 PM - 4:45 PM

Getting Started with Advanced Manufacturing in Business Central

Regency Ballroom A-West Tower

Business Central
Functional Beginner

Mark Hamblin

This presentation highlights Business Central's manufacturing capabilities, focusing on production orders, capacity modeling, BOMs, routings, and inventory management. Learn how to enhance production efficiency and resource optimization. We'll also cover automated replenishment, including stock-keeping units and item planning, to prevent stockouts and keep production efficient. Ideal for business owners, ERP administrators, and consultants, this session offers insights into maximizing Dynamics 365 Business Central's manufacturing features.    Objectives:   - Understand the core features and benefits of Business Central's manufacturing functionality.    - Implement automated replenishment and avoid common pitfalls in material requirements planning.    - Optimize manufacturing operations using Dynamics 365 Business Central.   

Functional Topics: Manufacturing

Mark Hamblin

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

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3:45 PM - 4:45 PM

Ask the Experts—Finance

Regency Ballroom B-West Tower

Business Central

Breon Jennings, Shannon Mullins, Amanda Mayer, and Kim Dallefeld, MVP, MCT

Breon Jennings

I have been supporting Nav/ BC for eight years and through that time I have worked with some amazing people that have taught me the best ways to approach the system. I have had the opportunity to speak, train, and attend many conferences including DynamicsCon Live in 2023 as a first-time speaker. Prior to working with the system, I worked with the public school system allowing me to approach trainings and interactions through a teacher's approach.

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Shannon Mullins

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. She currently resides in Nashville, TN and is an experienced international speaker and teacher.

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Amanda Mayer

As an trainer and consultant and an experienced Corporate Controller with a specialty in Microsoft Dynamics NAV and Business Central, my passion is to help companies get more out of the ERP software they already own. As a seasoned accounting professional, I have experience in finance, global accounting, international business practices, business management, ERP implementations, internal audit, tax and mergers and acquisitions. Microsoft MVP Microsoft Certified Trainer Microsoft Credentialed Professional

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Kim Dallefeld, MVP, MCT

29 years in NAV/BC, an MVP, MCT, MCP. Empowerment; that's my forte. Identifying what users really need/want, preparing a detailed comparison of user's needs versus what BC 'out-of-the-box' will do to lay the foundation of the project. Assisting analysts in how to configure BC to meet the user's requirements is the plumbing and electrical for the system. My developer skills let me build the walls to meet the user requests so developers can put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget!

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3:45 PM - 4:45 PM

AI-Powered Forecasting: Smarter Sales and Inventory Planning in Business Central

Regency Ballroom C-West Tower

Business Central
Functional All Levels

Telka Clem

Take your forecasting to the next level with AI in Business Central. This session will show you how AI-driven insights can generate accurate sales forecasts based on your item and sales history, providing a powerful foundation for building Demand Forecasts. Explore tools like Demand Forecast, Enhanced Forecasting Worksheets, and Sales and Inventory Forecast Setup to see how AI integrates with Business Central to streamline sales and inventory planning. Whether you're predicting future sales or planning inventory needs, discover how AI transforms forecasting into a smarter, more efficient process.

Functional Topics: Finance, Inventory Management, Sales & Marketing

Telka Clem

With an Information Systems degree, Telka was trained as a developer, database administrator, and business system’s analyst. This education and related experience while being the Controller for a multi-entity corporation has resulted in her ability to relate application requirements to both users and developers alike. Telka’s extensive knowledge is 34 years in the making with the past 18 years devoted to being a Finance Lead/Solutions Architect. Telka has recently promoted into the role of Dynamics365 Pre-sales Solutions Architect for Western Computer.

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3:45 PM - 4:45 PM

Business Central Performance Management

Regency Ballroom D-West Tower

Business Central
Technical Beginner

Marcel Chabot

Overview: Enhance your skills in managing and optimizing Business Central performance using powerful tools and techniques. Using the native Business Central Performance Profiling Tools, Application Insights and Visual Studio Code, we instrument and analyze the performance of Business Central. We utilize the tools, review example problems and how they are present in the monitoring systems. Key Topics: • Performance Profiles: Monitor system performance and identify bottlenecks. • Application Insights: Instrument Business Central and identify system, network, and user computer issues. • Utilize Power BI as a performance dashboard for a Business Central system. • Review case studies of system issues and identify resolution plans. • Q&A Session

Technical Topics: AI, App Development, Implementation

Marcel Chabot

I’m a creative problem solver who applies his skills in the Microsoft Dynamics space and the management of one of the most talented teams I’ve ever had the pleasure to work with. I like to incorporate both the latest technology as well as the “grey beard” skills I’ve honed over decades of software development. When I’m not in the office or hanging out with my family, I’m at my local Makerspace working with CNC machines, laser cutters, 3D printers and other tools of wood and metal work. There are Makerspace all over the country, and I encourage everyone to check one out.

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3:45 PM - 4:45 PM

Mastering Business Central Page Scripting: The Key to Streamlined Testing

Acapulco-West Tower

Business Central
Functional Beginner

Matt Traxinger

Are you looking to enhance your Business Central testing strategy? Page Scripting is a new and powerful feature that enables you to simulate user interactions, automate tests, and ensure consistent results across different scenarios. This session will show you how to create and execute scripts effectively to test Business Central pages, uncover hidden bugs, and optimize workflows. We’ll explore real-world use cases, from validating customizations to verifying standard features. You’ll leave with actionable insights, techniques you can apply immediately, and the confidence to elevate your testing game. Whether you’re a seasoned Business Central user or just getting started, this session equips you with practical tools to ensure your Business Central applications are robust and reliable.

Functional Topics: Fundamentals, Optimization, Other

Matt Traxinger

Matt is a seasoned Business Central developer with nearly two decades of experience in the field. Since 2005, he has worked with ISVs, end-users, and partners, leveraging his expertise to enhance developer productivity. A Business Central and Azure Certified Developer, and DevOps Engineer Expert, Matt is committed to integrating modern tools and development techniques into the Business Central ecosystem. He leads numerous initiatives aimed at automating repetitive tasks, freeing developers to engage in creative, high-value work that drives innovation and growth.

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3:45 PM - 4:45 PM

Future-Proofing Your Warehouse: Key Updates in Business Central You Should Know

Hong Kong-West Tower

Business Central
Functional Intermediate

Kim Congleton

For years, warehouse functionality in Business Central felt stagnant, but recent updates have brought a wave of powerful improvements. Curious about how these enhancements can transform your warehouse operations? In this session, we’ll explore the latest features, highlight their practical applications, and share actionable insights to help you unlock their full potential. Whether you're planning your next warehouse project or looking to optimize existing processes, this session will inspire you to take your warehouse to the next level.

Functional Topics: Inventory Management, Optimization, Supply Chain

Kim Congleton

Kim Congleton, Chief Information Officer and Co-Owner of New View Strategies, is a thought leader and trusted business partner known for her contagious, “we can do this” leadership energy. Kim leads NVS consulting and training services related to Advanced Warehousing, IT Solution Architecture, and Operations, and she empowers her clients to DO MORE with their ERP solutions. She earned the reputation as the go-to leader for meeting ambitious timetables, and navigated teams through 50+ BC/NAV ERP and advanced warehousing projects.

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3:45 PM - 4:45 PM

Unlocking the Power of Posting Profiles: How to Improve Your Accounting in D365 F&O

Grand Ballroom J-East Tower

Finance ∓ Supply Chain
Functional All Levels

Brittany Burke

In this session, we will dive into the world of posting profiles in Dynamics 365 F&O and discover how they can unlock the power of accounting in your organization. We will explore the various types of posting profiles and how they can be used to post transactions accurately and efficiently in D365. You will learn how to ensure consistency and accuracy across your financial data by using posting profiles to automate and standardize your accounting processes. We will demonstrate how to map out transactional processes to determine the best posting profile definitions, making your accounting process faster, more reliable, and more insightful. By attending this session, you will gain a comprehensive understanding of posting profiles and how they can be used to improve your accounting practices in D365. You will come away with practical insights and actionable steps that you can take to optimize your posting profiles and transform your financial management.

Functional Topics: Finance, Optimization, Supply Chain

Brittany Burke

Brittany is an end-user turned Principle Solutions Architect for D365 F&O who uses her Master’s in Accounting to bridge the gap between finance and technical teams. She strives to ensure client needs are heard, addressed, and resolved. When out-of-the-box solutions do not meet requirements, she designs comprehensive solutions that take business processes and end goals into account.

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3:45 PM - 4:45 PM

Using AI to Streamline Order Intake in Dynamics 365 F&O

Grand Ballroom I-East Tower

Finance ∓ Supply Chain
Technical Intermediate

Bojan Bogdanovic

Al is reshaping the world, why shouldn't it reshape sales order intake too? This session showcases an innovative solution, combining Logic Apps, Azure AI Services, and D365 F&O to extract data from various order formats (PDF, Excel, etc.) and automate sales order creation. We will deep dive on how key data is being extracted from order request documents using Azure AI Document Intelligence and being streamlined into D365FO, where the user can serve as validation factor instead of handling the whole end-to-end process. When it comes to less extensive business scenarios, we will delve on how Power Platform technologies like AI Builder and Power Automate can make the solution more cost-effective. The attendee will gain deeper knowledge on how AI services can optimize your operations and integrate seamlessly into the D365 ecosystem — without losing the human touch.

Technical Topics: AI, AI + Automation, Integration

Bojan Bogdanovic

Bojan Bogdanovic is a Bachelor of Computer Engineering with over four years of dedicated expertise in Microsoft business solutions, notably Dynamics 365 Finance and Operations. Driven by a deep interest in AI and Machine Learning, Bojan is pioneering efforts to automate and optimize business processes, emphasizing the usage of OCR, NLP, predictive analytics and explainable ML. As a conference speaker, he promises to share insights into the latest advancements, inspiring the audience with his transformative work at the intersection of technology and business solutions.

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3:45 PM - 4:45 PM

Extending Dynamics 365 F&O Functionality with Power Apps

Grand Ballroom GH-East Tower

Finance ∓ Supply Chain
Technical Intermediate

Bill Spurling

This session will highlight the advantages of using Power Apps in a Dynamics 365 solution, including a real-world use case of utilizing Power Apps over native Dynamics 365 Warehouse Management mobile app. During this session we will discuss: - Advantages of using Power Apps - Power Apps versus Warehouse Management mobile app - Connecting Power Apps to D365FO - Putting the Power App to work for warehouse automation

Technical Topics: App Development, Fundamentals, Implementation

Bill Spurling

- Software Architect/Engineer with experience in all phases of software development within the Dynamics 365 and Power Platform ecosystems - Ability to translate business vision into successful technical design and implementation - Ability to diagnose and avert potential issues - Technical leadership and mentoring ability - Excellent communication skills

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3:45 PM - 4:45 PM

Using Service Bus to Build Reliable and Robust Integration

Grand Ballroom MN-East Tower

Finance ∓ Supply Chain
Technical Advanced

Michał Czerny and Mateusz Wąsowski

During our projects we had to built multiple integrations, for past few years most commonly used way was service bus. Proper usage of SB as integration pattern gives huge advantages in terms of reliability, performance and treacebility. We would like to present our aproach for using this integration pattern. Showcase will be done based on recent projects, where we built integrations with: - E-commerce platforms (salesforce, commerce tools, sitecore) - PIM systems - CRM

Technical Topics: Implementation, Integration, Optimization

Michał Czerny

D365 Solution architect with 19 years of experience. For last 10 years worked mainly in Commerce area both on customer and partner side. Participated in rollouts covering up to 35 countries (America, Europe, Asia, Australia).

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Mateusz Wąsowski

AX12/D365 developer and solution architect since 2008. Delivered solutions from start to finish in commerce space and more. Designed a whole omnichannel solution from ground up (before it was a thing that it is now). I ask difficult questions and dig deep until everything is clear. Love keeping things simple.

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3:45 PM - 4:45 PM

Low Code/No Code Solutions for D365 Warehouse Management

Grand Ballroom L-East Tower

Finance ∓ Supply Chain
Functional All Levels

Dan Giangiulio

Warehouse operations often face unique challenges that D365 Warehouse Management may not fully address out of the box. In this session, we’ll explore how the Power Platform’s low-code/no-code tools can provide tailored solutions to bridge these gaps. Using real-world examples, we’ll demonstrate how to streamline processes, automate tasks, and integrate seamlessly with existing systems—all without the need for traditional development. Attendees will leave with actionable insights into solving complex warehouse challenges efficiently and effectively.

Functional Topics: Optimization, Supply Chain

Dan Giangiulio

Dan is a Senior Solution Architect with 14 years of ERP experience in manufacturing and distribution logistics. A Microsoft Certified Professional specializing in Dynamics 365, he delivers high-quality solutions to complex challenges with creative and pragmatic strategies. Dan values continuous learning and contributes to industry dialogue by sharing insights on technological advancements and best practices. His expertise and commitment to innovation make him a respected voice in the ERP community.

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3:45 PM - 4:45 PM

From Systems Upgrade to Business Transformation: Maximizing ROI and Gaining Executive Buy-In for Dyn

Grand Ballroom K-East Tower

Finance ∓ Supply Chain
Functional Intermediate

Amy Julian

In today’s fast-paced digital environment, investing in the right technology is essential to drive efficiency, reduce costs, and unlock new opportunities for value creation. But how do you build a compelling business case that quantifies the benefits and justifies the investment? This session will explore practical strategies for crafting a robust business case for technology upgrades. You'll learn how to: - Quantify the impact of consolidating systems and reducing licensing costs. - Assess the business value created through improved efficiency and scalability. - Minimize disruptions to users during system upgrades while maximizing ROI. - Highlight the potential for higher revenue, improved margins, and cost reductions. Whether you're navigating a mandatory upgrade or exploring transformative tech investments, this session will equip you with the tools and insights to present a persuasive business case.

Functional Topics: Fundamentals, Optimization, Other

Amy Julian

Amy is a Six Sigma Black Belt certified business process transformation strategist with specialization in sourcing, procurement, supply chain planning and negotiation, Amy leverages insights across data, tools, people and processes to recommend changes and lead hands-on transformations. She helps clients with projects involving M&A-related changes, functional redesigns, business leadership for system integrations and change management.

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3:45 PM - 4:45 PM

Canvas vs. Model-Driven Power Apps

Crystal Ballroom A-West Tower

Power Platform
Technical Beginner

Dan Edwards and Kenneth Nielsen

Join us for an insightful session where we dive into the world of Canvas Apps and Model-Driven Apps in PowerApps. PowerApps is a powerful low-code platform that allows users to build custom business applications without extensive coding knowledge. In this session, we will compare and contrast Canva Apps and Model-Driven Apps, two popular app types in PowerApps, to help you understand their unique features, use cases, and benefits. Learning Objectives: 1. After participating in this session, attendees should be able to describe the conceptual differences between Canvas Apps and Model-Driven Apps. 2. After participating in this session, attendees should be able to identify key business requirements that help differentiate between Canvas Apps and Model-Driven Apps in PowerApps 3. After participating in this session, attendees should be able to highlight the advantages and disadvantage of both Canvas Apps or Model-Driven Apps.

Technical Topics: Dataverse, Fundamentals, User Adoption

Dan Edwards

Dan is a CPA with over 30 years of experience in the ERP industry. Experience of marketing, sales, presales, consulting and training allows him to provide a truly unique perspective to prospects and customers. He specializes in Dynamics 365 F&SCM, BI and Power Platform, helping customers and partners understand their pains with reporting, analyzing and managing the volumes of data they have. He has helped them identify & design solutions so they can truly transform their processes. In addition, Dan is an Adjunct Professor of Business teaching Accounting Information Systems and Analytics.

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Kenneth Nielsen

Kent is a Senior Manager and leader of the Power Platform CoE at Crowe LLP. He has over 10 years of consulting experience focusing on software implementation and customization. He has spent the past 6 years focused on building Power Platform solutions to accompany Dynamics 365 Finance & Supply Chain implementations.

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3:45 PM - 4:45 PM

Power Platform Matchmaker: Finding the Perfect Tool for Your Use Case

Michigan 1ABC-East Tower

Power Platform
Functional Beginner

Daniel Maynes

This session will illustrate the differences between the Power Platform tools and help you decide what tool is right for what business case. It could be one, it could be all!

Functional Topics: AI + Automation, Fundamentals, Optimization

Daniel Maynes

Daniel Maynes has worked on the Microsoft stack for his entire career, including 25 years with the Dynamics Products and 5+ years in Power Platform. His focus has always been "business process first, technology second" and worked with the largest enterprises to foster adoption of Microsoft's Power Platform.

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3:45 PM - 4:45 PM

Power Automate's New Arsenal: A Revolution in Intelligent Workflow

Plaza Ballroom-East Tower

Power Platform
Functional Intermediate

Michael Heath

Power Automate's latest advancements are reshaping how organizations tackle complex workflows, because ain't nobody got time for outdated automation techniques. This session dives deep into newer features that are pushing the boundaries of what's possible in the realm of automation. We'll explore AI-driven capabilities like AI flows, Copilot in Power Automate, and generative actions, demonstrating how they're revolutionizing the way both seasoned makers and admins approach automation challenges. We'll showcase real-world examples of how industry leaders are leveraging these innovations to elevate processes in both cloud and desktop flows. The session will also unveil strategies for scaling these advanced automations across large enterprises, ensuring organizations can rapidly adapt to changing business needs. Advance your low-code game and learn how the latest features can take automation to the next level.

Functional Topics: AI + Automation

Michael Heath

Michael Heath is a digital automation expert with over 15 years of experience. His diverse background in Education, Behavioral Neuroscience, Game Theory, and IT allows him to craft transformative solutions for the modern workplace. Michael leverages innovative technologies like low-code and AI to enhance both personal and professional lives, focusing on holistic improvements that revolutionize how organizations operate and individuals work. By applying his multidisciplinary knowledge, he catalyzes digital transformation initiatives that streamline operations and foster a culture of innovation.

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3:45 PM - 4:45 PM

Model-Driven Apps Config Best Practices: Low Code but High Impact

Michigan 2-East Tower

Power Platform
Functional Beginner

Brigitte Maheu

Microsoft Power Platform’s model-driven apps follow a consistent layout and design and provide a structured way to deliver apps for specific business processes. In this session, I will share the top 10 low-code configuration best practices that I’ve come to adopt for model-driven apps that can enhance users’ (and administrators’) experience. Whether or not you’re new to model-driven apps, you might be inspired to adopt one or two new ones!

Functional Topics: Optimization

Brigitte Maheu

Brigitte is a Sr. Application Consultant, CRM at TMC. Brigitte has been working with CRM for over 17 years. She brings with her a wealth of experience implementing CRM from gathering and scoping requirements to training/support and everything in between. She is also currently certified as a Power Platform Functional Consultant.

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3:45 PM - 4:45 PM

Power BI in 2025: New Features and Insights for Business Central Users

Randolph 2-East Tower

Business Central
Functional All Levels

Johnathan Gonzalez

In May 2024, Microsoft licensed Fenwick’s Power BI Gold apps, transforming them into a standard feature for over 40,000 Business Central customers. This session details key enhancements like improved accessibility, multi-language support, refreshed design, seamless embedding into Business Central, and integrated in-client help and documentation. Whilst also sharing the journey of collaborating with Microsoft. Attendees will gain exclusive insights into new Power BI functionality from Microsoft’s release wave 2 (October 2024–March 2025), offering an insightful look at the latest embedded analytics features. All of this brought to you by the team that created it. Leave equipped with practical knowledge to implement and maximize the benefits of these enhanced Power BI features for your organization. Join us to explore the future of Power BI for Business Central!

Functional Topics: Reporting

Johnathan Gonzalez

Johnathan Gonzalez is a Senior Consultant and product manager at Fenwick, where he played a central role in the rebranding and redevelopment of Power BI Gold. His contributions helped shape the solution into a valuable product that was later licensed by Microsoft. Johnathan is passionate about using business intelligence to solve real-world challenges and enable better decision-making for clients. With a focus on collaboration and practical solutions, he has worked closely with teams to enhance data analytics capabilities.

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3:45 PM - 4:45 PM

Unlocking the Power of Dataverse Data with Dynamics Finance and Operations

Columbian-West Tower

Cross Product
Technical Intermediate

Chad Weiner

In this session, we will explore the various ways to leverage Dataverse data with Dynamics Finance and Operations data. We will dive into the benefits and limitations of using tools like dual-write, virtual entities, and Power Automate to integrate data across these systems. You will learn how to identify which approach to use based on your organization's needs and how to configure and manage these integrations. We will also cover best practices for troubleshooting common issues that can arise during implementation. User's will get to see a live demo of the quote-to-cash process and how quotes, orders, and invoices are synced between D365 CE and F&SCM.

Technical Topics: Integration

Chad Weiner

Chad is currently the Power Platform Lead at Alithya. He works with prospects and customers to identify areas in their businesses where they can digitally transform to make their businesses more competitive, profitable, and productive. His main job function is to demonstrate and provide estimates on how Dynamics 365 Customer Engagement and the Power Platform can help solve real-world problems. When he’s not at his home office in Colorado, he’s out hiking, biking, and eating his way to new adventures.

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3:45 PM - 4:45 PM

DUG Diverse Minds: A Panel Discussion on Inclusion and Diversity

Crystal Ballroom B-West Tower

Cross Product
Functional Beginner

Bobby Small, Rachel Irabor, Rachel Profitt, Jody Cronk, Taylor Dorward, and Robin Finnell

Join a panel of your DUG Dynamics peers as they open up about their journey with diversity and inclusion. This groups aims to continue to broaden the discussion and breakdown any confusion or barriers to what it means to adopt an inclusive mindset.

Functional Topics: Diversity, Equity & Inclusion, Other

Bobby Small

I thrive on community and Microsoft Dynamics 365 and Power Platform has a great one! Now it is my pleasure to support the community 💯in my role as a Community Strategy Director at DUG (Dynamics User Group)! My natural high-energy approach smashed together with varied experience in IT, communication, marketing, business analysis, and project management is a strong foundation for any new challenge. I am passionate about building community, strong relationships, providing excellent customer service, and supporting the growth and success of my peers.

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Rachel Irabor

I am a Power Platform who is passionate about building community, have a podcast where I help spread awareness about the capabilities of Microsoft Power Platform, a Youtuber, a Microsoft Student Ambassador and a Power Platform developer at a Microsoft Partner Company.

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Rachel Profitt

The Dynamics 365 Lady. Autism is her superpower. A woman who loves technology and piecing things together. Rachel is a Principal Program Manager responsible for Business Process Excellence, former MVP, and community advocate at Microsoft. She maintains a blog at https://Dynmaics365Lady.com You can find her YouTube channel at https://www.youtube.com/c/Dynamics365Unboxed Tune into Top of Mind with Anne and Rachel every Wednesday on LinkedIn at 12:00 Pacific Time at https://www.linkedin.com/company/tom-with-anne-and-rachel/

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Jody Cronk

Graduate of The Ohio State University with a BA in Humanities (Women's Studies) 12+ years as a user/analyst/admin in the AX/D365FO channel 'Jill of all Trades' my current areas of focus are AR and POS

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Taylor Dorward

Hello all! My name is Taylor Dorward and I am a Power Apps Consultant and Accessibility Evangelist in the Microsoft ecosystem. I have spoken at several conferences, including, Summit North America, DynamicsCon Live, DynamicsCom Virtual, and Directions NA. I enjoy discussing my passion for Power Apps and Diversity and Inclusion in the workplace - I hope you are able to join me for one of my sessions!

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Robin Finnell

Robin Finnell is a Functional Consultant who's passionate about the power of change management. She has over 16 years of experience in the Microsoft space, in both D365BC and D365FO and is a Prosci certified Advanced Change Practitioner/Trainer.

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3:45 PM - 4:45 PM

Dynamics 365 FinOps Unified Developer/Admin/ALM Experience

Crystal Ballroom C-West Tower

Cross Product
Technical Intermediate

Aurelien Clere

This is the most important feature for Dynamics 365 F&O for several years! Discover the big change on the DEV & Admin part. Unified developer experience is now there to unify the way we work every day with the convergence on Power Platform, Dataverse, and the journey of One Dynamics One Platform: ODOP. Discover how you can develop now locally! We will see 3 parts in this session: Admin (Environment Strategy) from LCS to PPAC, Development side in X++ via Visual Studio locally working on multiple customers, and the ALM + DataALM part through Azure Dev Ops with Unified Deployable Package

Technical Topics: App Development, Dataverse, Implementation, Migration

Aurelien Clere

15 years of experience in the Dynamics universe (ERP, CRM), I am a Global Technical Architect, CTO, and Associate Director at Dynagile Consulting, a leading partner for Microsoft Business Applications. I am also a Microsoft MVP Business Applications and a Microsoft Certified Trainer, which demonstrates my passion and expertise in the Microsoft ecosystem. I specialize in Dynamics 365 F&O, Commerce, e-Commerce, Sales, Customer Service, Marketing, Field Service, and Project Operations, as well as Power Platform. I have extensive knowledge and experience in Azure architecture and AI solutions.

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3:45 PM - 4:45 PM

My Biggest Data Modelling Mistakes

Toronto-West Tower

Cross Product
Technical Beginner

Wilson Man

In this 60 minute session, you will learn from somebody else's mistakes throughout their data modelling journey to date, working with Power BI and T-SQL. You will learn what not to do - and what to do instead to empower your organization to turn data into information.

Technical Topics: Fundamentals, Reporting

Wilson Man

Wilson Man is a former accountant/CPA, now with a couple years under his belt as the go to business intelligence practitioner at his company. His professional background lets him switch between his business user and data professional hat seamlessly, and relate to early career data professionals and those looking to transition into the wonderful world of data.

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3:45 PM - 4:45 PM

Don't Be a FAILURE—Implementation SUCCESS is Attainable

Gold Coast-West Tower

Cross Product
Functional All Levels

Merlin Schwaiger

There are a number of elements that all need to combine to achieve a successful implementation - technology, people, processes, stakeholders, and more. In this session, we will discuss best practices for finding the right technology, the right people, and some tips on ensuring your internal teams are set up for success as you embark on any "biz apps" implementation project. My perspective will cover what I've seen in many years of working with different customers and seeing varying levels of success. We will explore how to define success and keep working toward that goal. We will also remain technology agnostic, as these guidelines apply to any type of software solution. Join us and share your own best practices as well!

Functional Topics: Project Management, Thought Leadership

Merlin Schwaiger

I've worked with Microsoft Dynamics 365/CRM for 19+ years and am a strong advocate for the Power Platform as a driver of business solutions. I am also a leader of the Twin Cities DUG Meetup group!

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3:45 PM - 4:45 PM

Exploring Power Platform AI for Next-Generation Solutions

Water Tower-West Tower

Cross Product
Functional Intermediate

Manpreet Singh

Microsoft Power Platform AI emerges as a game-changing toolkit, empowering citizen developers and IT professionals to harness the power of AI and build intelligent solutions without the need for extensive coding expertise. This session invites you to embark on a journey into the world of Power Platform AI, where imagination meets innovation to unlock new possibilities and drive business growth. Attendees will dive deep into the capabilities and functionalities of Power Platform AI, in: - PowerPlatform - Power Automate - DataVerse - Power Pages - Power Virtual Agent (CoPilot) Through hands-on demos, real-world use cases, and best practices, attendees will learn how Power Platform AI is transforming industries and driving innovation across diverse business domains, including sales, marketing, finance, and customer service.

Functional Topics: AI, AI + Automation

Manpreet Singh

As a Senior Architect at Cognizant, specializing in Microsoft Technologies, I’m dedicated to using innovation to drive change and empower organizations globally. I’m honored to be a Microsoft MVP in M365 and a prominent MVP in the C# Corner forum. My extensive contributions, including articles and blogs with over 10 million reads, have shaped tech discourse. I host various community events, boot camps, hackathons, and fundraisers annually to foster innovation and talent. Known for my warm smile, I’m passionate about my work and always open to new connections.

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3:45 PM - 4:45 PM

FinTech: Lessons Learned From D365 CE Implementation—Sales, Customer Service

Roosevelt 3AB-East Tower

Customer Engagement
Functional All Levels

Nash Simeunovic and Darko Milojkovic

OnBe was previously using SalesForce and earlier version of Dynamics CRM. We will share best practices from the implementation of D365 CE across the enterprise.

Functional Topics: AI, Customer Service, Fundamentals, Reporting, Sales & Marketing

Nash Simeunovic

Over 20 years of experience in the Dynamics world. Currently leading a practice at Reach, where we focus on delivering and fixing Dynamics implementations.

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Darko Milojkovic

With 25+ years in business and fintech, I specialize in CRM implementation, sales optimization, and digital transformation. At OnBe, I led the enterprise-wide rollout of D365 CE, transitioning from Salesforce and an earlier Dynamics CRM. In our session, FinTech: Lessons Learned From D365 CE Implementation—Sales, Customer Service, I’ll share key insights, best practices, and lessons learned to help teams maximize CRM value, enhance customer engagement, and drive adoption.

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3:45 PM - 4:45 PM

Do Agents Transform Our Business Processes?

Randolph 1AB-East Tower

Customer Engagement
Technical Beginner

Sebastian Sieber

Are Agents Microsoft’s “one more thing” of AI? Can they help already to transform your work life for the better? And what is the vision of all of it? Come in and join us for an interactive session that will ground your understanding of Copilot Agents. Discover the latest Microsoft announcements and unravel the mysteries behind intelligent applications and Agents. This session will provide you with all the required answers, the latest insights, and practical knowledge to determine how agents can enhance your work life today. Expect real-life examples, live demos, and plenty of opportunities to get your questions answered. Key Takeaways: * A comprehensive understanding of Microsoft Agents. * Practical insights from real-life examples and use cases. * The know-how to create and implement your own Agent.

Technical Topics: AI, AI + Automation, Fundamentals, User Adoption

Sebastian Sieber

For the past ten years, Sebastian has been a member of the ISV Solutions team at proMX AG. During this time, proMX’s project and resource management tool, proRM Fast Start, has won numerous awards. Sebastian was one of proMX’s liaisons to Microsoft’s Dynamics 365 for Project Service Automation (now: Project Operations) development team, thus gaining exceptionally thorough knowledge of the product almost since its inception first launch/release. He has proven his PSA expertise in several successful implementation projects for proMX's international customers.

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3:45 PM - 4:45 PM

Automate Your Sales Process with Dynamics 365 and Copilot: A Step-by-Step Guide

Michigan 3-East Tower

Customer Engagement
Functional Intermediate

Ryan Redmond

Dive into the world of sales automation with this practical workshop. Learn how to streamline your sales process from lead capture to deal closure using Dynamics 365 Sales integrated with Microsoft Copilot for Sales. This tutorial will walk you through setting up, configuring, and automating key sales activities. Discover how to eliminate manual data entry, minimize mundane tasks, and leverage AI to help close more deals. Whether you're new to automation or looking to optimize further, this session offers actionable steps to make your sales team more efficient and effective.

Functional Topics: AI, AI + Automation, Optimization, Sales & Marketing, Thought Leadership

Ryan Redmond

Seasoned CRM and business process optimization leader with over 20 years of experience. Former Navy Machinist Mate, founded Customer Dynamics & Optrua. Expert in Dynamics CRM, enhancing sales, marketing automation, and customer engagement. Optrua offers managed CRM services, providing a full CRM team to streamline operations and boost productivity. BS in Mechanical Engineering, black belt in Shaolin Kung Fu. Aims to transform CRM into a competitive edge for small businesses.

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3:45 PM - 4:45 PM

The Dynamics Dictionary: Translating D365 for Better User Adoption

Randolph 3-East Tower

Customer Engagement
Functional Beginner

Shelby Schmitt

Do you ever feel like Dynamics 365 comes with its own language? This session is your one-stop shop for translating the jargon and demystifying common terms and acronyms in Dynamics 365 Customer Engagement. We’ll cover key terms, explain their importance, and provide real-world examples of how understanding these concepts can enhance user adoption and overall project success. We'll even go over tips for creating your own “Dynamics Dictionary” to provide clear and actionable communication to your team. Whether you’re new to Dynamics 365 or a seasoned user, you’ll walk away with a clearer understanding and practical knowledge to make your D365 users feel empowered and educated!

Functional Topics: Fundamentals

Shelby Schmitt

Shelby is a Dynamics 365 Customer Engagement Functional Consultant with Argano, specializing in enterprise level D365 implementations in Sales, Customer Service, and Field Service. As a newcomer to the world of Dynamics, she learned that being a ‘rookie’ had its own advantages. It allowed her to approach challenges with a fresh perspective, which often lead to some remarkable breakthroughs and innovative solutions. Join Shelby as she demonstrates how you can revolutionize your customer service experiences with AI!

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3:45 PM - 4:45 PM

GP to BC: Mastering Data Migration and Best Practices

New Orleans-West Tower

Dynamics GP
Technical All Levels

Cecile Dinh

Join us for an insightful session where you’ll gain expert guidance on data migration. Learn how to evaluate your current environment effectively, explore the latest tools and methodologies, and uncover best practices for a seamless transition. This session will equip you with the knowledge to a comprehensive data migration plan. Don't miss this opportunity to elevate your migration strategy.

Technical Topics: Migration

Cecile Dinh

Cecile Dinh is a Microsoft Certified Professional, trustworthy, collaborative, dedicated, adaptive professional passionate in helping individuals integrate technology to meet evolving business needs. Expertise: 25+ years in Microsoft Dynamics GP. Involved in implementation, data requirement analysis, train users, provide technical support, installation and upgrade. Certified in D365 Business Central and learning Microsoft Power Platform.

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3:45 PM - 4:45 PM

Solve Your Reporting Needs with SQL Reporting Services

Atlanta-West Tower

Dynamics GP
Technical Intermediate

David Feenstra

SQL Server Reporting Services (SSRS) is a powerful reporting tool that every GP user already owns. See how to leverage SSRS to provide dynamic, real time reporting across your entire organization.

Technical Topics: Reporting

David Feenstra

Dave has over 20 years of implementation experience with Dynamics GP and more recently with Business Central. Dave specializes in working through complex scenarios and streamlining difficult processes. Dave has been a presenter at numerous conferences for many years.

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3:45 PM - 4:45 PM

Work Smarter, Not Harder: AI-Powered Wins for Dynamics GP Users

San Francisco-West Tower

Dynamics GP
Functional Beginner

Paige Horne

Artificial Intelligence isn’t here to replace accounting teams—it’s here to take the grind out of your day. With AI-driven tools like ChatGPT, Power BI, and automation solutions, Dynamics GP users can cut through the busy work and focus on what really matters: smart decision making, faster reporting and streamlined workflows. In this session, we’ll show you how AI is already working inside GP, where it’s headed next, and how you can start using it today to boost efficiency without losing control. Whether you’re crunching numbers or leading the business, this session will show you how to work smarter—not harder—with AI.

Functional Topics: AI + Automation, Finance, Fundamentals, Other

Paige Horne

Paige is the Customer Support Manager for Njevity, Inc. and a non-practicing accountant who has been working with Microsoft Dynamics GP for over 15 years. She has a degree in Accounting with a focus in MIS from Oklahoma State University. Prior to joining Njevity, Paige was the Controller of a restaurant group that utilized Microsoft Dynamics GP, where she was responsible for managing finance, payroll, and accounting information system functions. Paige has implemented and supported Dynamics GP across various industries.

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5:00 PM - 5:45 PM

Microsoft Keynote: Autonomous ERP & AI Agents: From Vision to Reality

Grand Ballroom-East Tower

Georg Glantschnig

The future of enterprise applications is here, and Microsoft is leading the way with Autonomous ERP and AI Agents. Join Georg Glantschnig, VP of AI ERP, as he explores how Microsoft’s AI-driven solutions are revolutionizing business operations, optimizing decision-making, and driving new levels of efficiency. Discover how these innovations are shaping the next era of ERP—and how your business can start leveraging them today.

Georg Glantschnig

https://www.linkedin.com/in/georgglantschnig/

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